Article - CS246687
After registration, SolidWorks fails to recognize Windchill Workgroup Manager
Modified: 03-Nov-2025
Applies To
- Windchill PDM Essentials 10.1 M030 to 11.1
- Windchill PDMLink 9.1 M070 to 13.1
- Windchill ProjectLink 9.1 M070 to 13.0
- Pro/INTRALINK 8.x + 9.1 M070 to 11.2
- Creo View Adapters 1.0 to 11.1
- Windchill Workgroup Manager
- SolidWorks
Description
- SolidWorks fails to recognize Windchill Workgroup Manager
- SolidWorks and Windchill Workgroup Manager can launch independently but are not linked
- SolidWorks menu is missing Windchill Workgroup Manager menu options
- Workgroup manager does not start up when starting SolidWorks
- Trying to connect WGM with Solidworks, but the add in does not remain active in SolidWorks and unchecks itself
- Workgroup Manager add ins in SolidWorks shows incorrect path for DLL. It points to DLL mscoree.dll instead of pointing to correct path to swadapter_loader_net.dll
- File sync SolidWorks worker fails to publish with errors:
WWGM ERROR: The workspace couldn't be found
sw2pv Error:58011: Failed to create dvffile
sw2pv Error:58011: Failed to create dvffile
- How to troubleshoot SolidWorks file sync worker issues
- Registration of SolidWorks in the Windchill Workgroup Manager fails:
Failed to open file for write: c:\users\<user name>AppData\Roaming\PTC\Windchill workgroup Manager\.Settings\appregistry.xml
- During installation of Workgroup Manager, the antivirus 'Sentinel One Agent' detects threat for swadapter_app.dll and terminates associated processes
- Windchill Workgroup Manager and SolidWorks does not load correctly
- Windchill Workgroup Manager loads content very slowly when connected with SolidWorks
- Workgroup Manager takes long time to launch when registered with SolidWorks
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