Article - CS230846
PTC Identity Provider Authenticator dynamically creates duplicate users that are case sensitive in ThingWorx Navigate
Modified: 08-Dec-2020
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 1.0 to 9.1
- ptc-identity-provider-authentication-filter-XXXX.jar
Description
- PTC Identity Provider Authenticator dynamically creates users that are case-sensitive, which potentially leads to duplicate users when using SSO with Windchill
- ThingWorx Navigate is configured with Windchill as Authentication for Single Sign-on
- Username in Windchill is non-case-sensitive (Demo = demo = dEmo)
- Username in ThingWorx is case sensitive (Demo != demo != dEmo)
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