Article - CS216405
Download failure when opening files or performing workspace actions in Creo Parametric from Windchill PDMLink
Modified: 13-Jun-2025
Applies To
- Creo Parametric 2.0 to 11.0
- Windchill PDMLink 9.0 to 13.0
Description
- Download failure when opening files in Creo Parametric from a workspace
- Download failure when opening files or performing workspace actions in Creo Parametric from Windchill PDMLink
- Error while check in, upload new CAD objects in Windchill or connect to the server
An exception has occurred in processing server response. Check failed object details in Event management. This exception may corrupt current active workspace and may need Windchill administrator assistance for resolution.
- Creo Parametric Event Manager shows:
Retrying download : xxx.frm : Content ID : OR:wt.content.ApplicationData:xxx:Download Failed for URL : <URL>
Failure Reason : Unable to establish connection
Failure Reason : Unable to establish connection
- Error occurs as above when clicking Windchill server in Creo Parametric
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