Article - CS151715
All WinDU tasks return wt.method.AuthenticationException in Windchill PDMLink
Modified: 19-Nov-2025
Applies To
- Windchill PDMLink 10.0 to 13.0
Description
- How to configure Windchill to use NullAuthentication for command line tools that use user.name
- Windu command failed with error "wt.method.AuthenticationException" in SSO enabled environment
- How to disable authentication request for SoftTypeChangeUtility using in single document mode
- All WinDU tasks return wt.method.AuthenticationException in Windchill PDMLink
- WinDU patches installed:
- 10.1-M0X0_WINDU_WINRU_SUPPORT_PS2
- 10.1-M0X0_WINDU_WINRU_PS2
- For 10.2, WinDU fixes are included in CPS
- WinDU is run remotely via Remote Desktop
- Windchill server can be a virtual environment
- WinDU runs without prompting for username/password via dialog box
- WinDU task logs contain:
- WinDU patches installed:
Nested exception is: wt.util.WTException: wt.method.AuthenticationException Nested exception is: wt.method.AuthenticationException at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:808) at wt.services.LightweightServiceHelper.invoke(LightweightServiceHelper.java:169) at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$2.run(LightWeightServiceDirective.java:449)
- All the tasks failed with the following error:
ERROR [pool-1-thread-1] com.ptc.windchill.winruwinducommon.TaskRunner - com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Container Structure Report (#ContainerStructure) Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code wt.inf.container.ContainerStructureDT.executeDiagnosticTask failed. See nested exception for details Nested exception is: wt.util.WTException: wt.method.AuthenticationException Nested exception is: wt.method.AuthenticationException
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