Article - CS143920
How to delete a corrupt Arbortext Editor preferences file and cache directory
Modified: 23-Sep-2025
Applies To
- PTC Arbortext Styler 6.1 to 8.3
- PTC Arbortext Editor 6.1 to 8.3
Description
- The following error occurs when trying to modify a document:
editor.exe: segment violation (signal 11)- The following error occurs when publishing to PDF:
ERROR: Failed to create virtual document.
FATAL ERROR: Operation terminated- How to delete a corrupt Arbortext Editor preferences file and cache directory
- Contentref does not work when publishing via sisworker a -199 error is seen but not all the time
- Choose a workspace and file opens up then Arbortext Editor closes with no error message appear
- Can Arbortext Styler be updated to add a "Clear Cache" option?
- Edit > Modify Attributes dialog/window is not popping up or showing
- While deleting a tag after unsuccessfully selecting the Modify Attributes dialog, getting the message:
"Cannot delete a tag with "Modify Attributes" open." - When trying to open object from Windchill PDMLink get error Message:
CMS Diagnostic
Unable to download content for the following documents. Please check that server has the content for it and you have enough access to it- Can't check in files. Get error messages:
CMS Diagnostic
Add to Workspace Failed
Number of conflicts found: 1
srv::WithWorkspace::WorkspaceAsynchronized:Local cache contents
need to be synchronized with the workspace.
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