Analyze the success of CSL by reviewing the metrics provided by your team and the system
Before you begin, complete these steps:
Now that the tool is live and accessible to all users, review your measurement strategy. Give the team some time to get acquainted with the tool to ensure successful results. At a minimum, we recommend waiting 30-90 days to review with the main end-users on how it is going. This review period allows for adequate time to capture data and let the new processes to take hold. This time can be extended based on the timetable you established when initially creating your measurement plan.
Consider the following:
Share the results and any adjustments to your value propositions with the project sponsor, project team, organizational leaders, end-users, and other stakeholders. It's important to share these results so all stakeholders are informed about the tool's value. Reviewing these results can also help you strategize the next steps.
You provide a clearer picture of value if you continue to measure and report your findings over time. Continuing to communicate to the end-users on the tool's value helps make the value real to them and reinforce the tool's usage.
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