• Enterprise SaaS

Enterprise SaaS Insights

Software as a Service (SaaS) solutions allow industrial companies to capture new value across the enterprise, maximizing collaboration, product innovation, and reducing TCO.

What is SaaS software?

Software as a Service has three critical elements that differentiate it from other types of software. Those elements define how the software is licensed, deployed, and most important, architected.

  • Licensing model: Customers pay to access the software on a subscription or consumption basis
  • Deployment: The software is owned, delivered, and managed in the cloud and by a third-party
  • Architecture: The software is uniquely designed to deliver new value through multi-tenancy and non-relational databases


SaaS has been around for nearly two decades, but more recently adoption has accelerated to become standard across all industries and most business functions. For example, SaaS represents over 80 percent of customer relationship management (CRM), over 70 percent of human capital management (HCM), and nearly half of enterprise resource planning (ERP) software by revenue.

For more information about SaaS and new SaaS offerings from PTC, please refer to this list of frequently asked questions.

What benefits does Software as a Service provide?

See why SaaS is the future of industrial enterprise software, from product development, to manufacturing, and service:



With a multi-tenant architecture, updates and upgrades can be deployed more frequently and seamlessly without end users experiencing downtime.



With a non-relational database, data can be manipulated directly, enabling real-time collaboration and simultaneous editing not possible otherwise.

Total Cost of Ownership

Total Cost of
Ownership (TCO)

Consolidating maintenance, hardware infrastructure, and IT overhead enables vast economies of scale, to reduce overall costs.

Product Development: Better and Safer via SaaS


SaaS applications deliver benefits that are essential to the success of modern industrial and engineering companies, as remote work is increasing to a permanently higher level than pre-pandemic. To assure the protection of IP in the product development process, IT leaders should carefully examine the cybersecurity capabilities of their cloud-based service providers.

Download the IDG and PTC whitepaper to learn more about:

  • SaaS benefits
  • The state of cybersecurity
  • SaaS vs. on-prem cybersecurity
  • The future of engineering and industrial software applications

The Tipping Point for SaaS in Product Development

To shed light on this trend, specifically as it relates to product development organizations, PTC conducted a survey of 150 leaders of engineering design, manufacturing design, and product lifecycle management. The results paint a clear view of SaaS that for product development, the tipping point is here. Our key findings include:


-  of key business drivers, including TCO and collaboration, can be delivered by more capable SaaS solutions


-  expressed that the COVID-19 crisis has increased their interest in adopting SaaS solutions


-  of respondents perceive security as the greatest hurdle of adopting SaaS solutions

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SaaS Executive Insights

Explore perspectives on Software as a Service from the PTC Executive Team

An Open Letter to the Product Development Industry

PTC CEO Jim Heppelmann outlines what the Onshape acquisition means for the company—and to the entire industry—over time. Read more.

Reduce WIP Manufacturing Inventory

The Future of the Product Development Industry: Q&A with SaaS Leader Jon Hirschtick

Jon Hirschtick, PTC EVP, President of SaaS, discusses the future of the product development industry, as a result of PTC and Onshape joining forces. Read our Q&A.


The Role of Corporate Strategy During COVID-19: Q&A with Kathleen Mitford

Corporate strategy is critical to company direction and growth. Read our Q&A with Kathleen Mitford, EVP, Chief Strategy Officer, who talks about PTC’s COVID-19 response with SaaS solutions.


How SaaS Transforms Product Development Into Product Innovation

Organizations that have embraced SaaS product development are quickly realizing the ability innovate with tools like Onshape will have much greater and longer lasting effects on their success.


The Road to SaaS: The Current Trends Driving Adoption in Product Development

The product development landscape is changing rapidly - and the tools have to evolve as well. Learn why adoption of CAD SaaS is at a tipping point in 2020.


Product Lifecycle Management in a Remote Environment—Does Your Solution Measure Up?

Read how a PLM system that’s cloud-ready allows your teams to design anywhere, build anywhere, and service everywhere.