Align warranty management and service for growth
Reducing warranty costs has become imperative to bolster margins as field service or service parts become the primary revenue driver for organizations. Reduce the cost of service delivery that is associated with warranty management by predicting failures before they happen. Our customers achieve:
Up to
Fewer on-site software updates
Up to
Software issues resolved remotely
Up to
Remote support success rate
Up to a
Faster resolution times
Up to a
Less time on site
Reduce warranty costs with connected service solutions
Digital innovations are helping improve service tactics—but that’s just the beginning of the opportunity.
Companies are ensuring profitable growth by integrating IoT product data with claim and warranty management systems. The key is to predict equipment failure before it happens so you can help end users avoid issues or downtime altogether. Provide remote assistance to reduce truck rolls and ensure first-time fix rate with advanced service parts management.
See how PTC solutions are helping customers reduce warranty costs and deliver better service outcomes.