Optimize your inventory to meet customer demand while minimizing overhead
Improved inventory management and shop floor predictability means you can shrink your unproductive working capital investment, maximize the velocity of your inventory, and ensure you have the right materials at the right place at the right time. Improved inventory management reduces costs, optimizes fulfillment, and enables the best customer service. PTC’s customers use service parts management and factory inventory management software to achieve:
Up to
First time fix rate
Up to
Increase in factory output
Up to
Faster service response time
Up to
Less unscheduled downtime
Solutions for inventory management challenges
For manufacturing and service organizations, controlling inventory costs is critical.
Inventory management directly affects your productivity and bottom line. Increase the effectiveness of your service dispatches, just-in-time (JIT) manufacturing plan, or ABC analysis methodology with the right connected product strategy.
Service organizations can ensure technicians have all the right parts—exactly when and where they need them—to boost first-time fix rate and reduce customer downtime with parts identification and service parts management solutions. Manufacturing operations can boost profitability by reducing work in process (WIP) inventory, limiting dead stock, and accelerating MRO with parts management software and asset efficiency solutions.
Parts identification and availability
Service parts management
WIP manufacturing management
Inventory management and service execution
ServiceMax, PTC’s end-to-end field service management solution, ensures you have parts visibility across all stocking locations, including technician vans and depots. Wherever you do your repair and maintenance work, ServiceMax keeps service logistics efficient so you can keep your operations profitable. In fact, the average ServiceMax customer decreases service costs by 14% and mean time to repair by 13%. These decreases, among other indicators, are why ServiceMax is the leading field service management software.
Learn more about PTC’s service lifecycle management solutions
Service lifecycle management (SLM) aligns service parts management, technical communication, field service management, and product support operations to maximize customer uptime.
From purchase oversight and controlling stock shortages to controlling order and claim fulfillment—inventory management spans your entire supply chain.
See how these PTC solutions can help you gain deeper insight and control over these processes.
Cut service parts inventory costs
Optimize parts availability across multiple locations and reduce inventory investment by 30% with PTC’s Advanced Inventory Optimization capabilities.
Improve service lifecycles
Optimize service lifecycles with a comprehensive solution that manages inventory, delivers digital technical documentation, and gathers real-time product data.