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Speaking of Service Episode 6: Remote Service Without Losing Customer Engagement and the Human Experience

Aly Pinder, IDC’s Service Innovation and Connected Products Program Director, speaks with Chris Wolff on how shifting service to a more remote model provides significant value around revenue growth, cost reduction, sustainability—not to mention uptime and performance improvements for customers.
Remote Service Without Losing Customer Engagement and the Human Experience

Remote Service Without Losing Customer Engagement and the Human Experience

 Field Service Optimization Solutions

Field Service Optimization Solutions

Speaking of Service Podcast

Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Over the course of the series, we’ll cover some of the most important ways the IIoT can maximize service and bring value to your organization, including the need for remote condition monitoring, predictive maintenance, and so much more. Learn more
Related Videos
Watch the video How to Leverage Connected Product Data to Reimagine Growth Watch the video Speeding Time-to-Value on Predictive Maintenance – The Senseye and PTC Partnership Watch the video Speaking of Service Episode 20: Seven Keys to Improve Service with the IoT Watch the video Speaking of Service Episode 25: The Role of Predictive Maintenance in Field Service Organizations Watch the video Speaking of Service Episode 22: Industrial Machinery for Packaging—Moving the Needle in the IoT Customer Journey & Business Model Watch the video Factory of the Future: Increasing Output with Oden in 90 Days Watch the video Predict, Act and Protect: Generating Value With Flowserve’s Red Raven Connected Products Offering

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