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Speaking of Service Episode 25: The Role of Predictive Maintenance in Field Service Organizations

Unplanned downtime is the enemy of efficient service, and when technicians are forced to react rather than predict, the resulting services is expensive, inefficient, and unsustainable over time and potentially harmful to customer relationships. Therefore, IOT predictive maintenance needs be top of mind for all field service organizations and the greater eco system. In this episode Mohan Gatta, speaks with Chris MacDonald on his perspective of the need for predictive maintenance within the field organization, what he experiences with customers and how those learnings can drive greater returns for other customers in turn.
Field Service and Digital Transformation

Unlock Immediate Value with Predictive Service

Remote Service

Leveraging Connectivity and Predictive Analytics to Proactively Service Products in the Field

Speaking of Service Podcast

Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Learn More
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Watch the video Speaking of Service Episode 17: Condition-Based Maintenance—What the Industrial Sector Can Learn from Military and Defense Watch the video Accelerating Time to Value Using New ThingWorx Capabilities Watch the video How Predictive Service Works and Why Is It Important? Watch the video Speaking of Service Episode 10: Get It Right the First Time—Using Data to Make Service Calls Maximally Effective Watch the video What Is Remote Condition Monitoring? Watch the video All Hands On Deck- Why Data Quality Is Everyone’s Job Watch the video Bringing the Connected Worker to the Forefront of Digital Transformation Success
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