null

Speaking of Service Episode 24: Is Field Service Organization Really at a Major Deflection Point?

October 25, 2023
The world of service is more exciting than ever with advanced capabilities like remote resolutions getting ever more airtime with companies. The crux however is that many industries are still using homegrown technology. The key now is for those companies leveraging AI capabilities that are emerging to reap the rewards of more intelligent solutions especially around predicting issues, understanding patterns, and more. Join top field service researcher John Ragsdale as he discusses this topic of progressive technology in service.
Field Service and Digital Transformation

Field Service and Digital Transformation: The Key Elements to Success

 Remote Service

An Executive Guide for AI in Service Operations

Speaking of Service Podcast

Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Learn More
Related Videos
Watch the video When the Stakes are High, Connectivity, Digital and AI Become Must-Have Technologies for Field Service Success Watch the video Speaking of Service Episode 9: Digital Transformation for Everyone—How Even Small Manufacturers Can Benefit from Digitally Transforming Their Operations Watch the video Speaking of Service 8: Value Engineering and the Economic Value of Data Watch the video Speaking of Service Episode 22: Industrial Machinery for Packaging—Moving the Needle in the IoT Customer Journey & Business Model Watch the video Speaking of Service Episode 23: Field Service Organizations Contribute to Sustainability Efforts Long Before it was Termed Cool! Watch the video Speaking of Service Episode 25: The Role of Predictive Maintenance in Field Service Organizations Watch the video Speaking of Service Episode 6: Remote Service Without Losing Customer Engagement and the Human Experience
Hi [subject-name], Welcome back.
Not you? Click the button below to continue.
Resume Video
Resume Video

Thank you!
How can we help you?
globe and mouse cursor icon Support Portal
chat bubbles icon Contact an Expert
person with graph icon Training and Skills
person with globe icon Join the PTC Community
Explore PTC
© Copyright 2025 PTC