Careers in Customer Success

Our Customer Success team helps customers unlock the value of our software solutions by providing an unmatched customer experience

Providing a world-class customer experience

Our Customer Success team is here to help customers unlock more value and maximize their results with our software solutions. Our customers’ successes are our successes, and by working with our certified partner network, leveraging deep domain expertise, and integrating closely with our products teams, we provide unmatched results.

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Customer success functions at PTC

In order to provide unmatched customer experience, there are numerous functions of Customer Success at PTC:

  • Customer Success Management
  • Technical Support Services
  • Customer Experience
  • Field Services
  • PTC Cloud
  • PTC University
  • Renewal Sales

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Stay up-to-date with our Customer Success team and get an inside look into the work we’re doing.

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Sanil Sawant, Customer Innovation, Business Analyst, , Boston, MA, USA

Takashi Tsuchiya, Manager - Customer Success Management, Tokyo, Japan

Johannes Loeffler, VP Customer Success Management and Spain Country Manager, Barcelona, Spain