Customer Success I PTC Careers

Providing a world-class customer experience

Our Customer Success team is here to help customers unlock more value and maximize their results with our software solutions. Our customers’ successes are our successes, and by working with our certified partner network, leveraging deep domain expertise, and integrating closely with our products teams, we provide unmatched results.

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Customer success functions at PTC

In order to provide unmatched customer experience, there are numerous functions of Customer Success at PTC:

Customer Success Management
Technical Support Services
Customer Experience
Field Services
PTC Cloud
PTC University
Renewal Sales

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Stay up-to-date with our Customer Success team and get an inside look into the work we’re doing.

"I love working for PTC because it uses advanced cutting edge technology to develop wide range of products and services. They also encourages employees to learn and develop new skills and have an excellent work environment which allows employees to balance work and personal life."

Sanil Sawant, Customer Innovation, Business Analyst, , Boston, MA, USA

"PTC has the number one product in the IoT / AR region, so our team gets to work on the latest technology and innovative projects every day. It's exciting to work with talented team members at a company that is a leader in digital transformation for the manufacturing industry."

Takashi Tsuchiya, Manager - Customer Success Management, Tokyo, Japan

"I feel that PTC offers many career development possibilities and supports employees’ needs and ambitions, which is very motivating. I especially like to be engaged in the transformation PTC is going through and being able to contribute to the company’s success. Another thing I like about PTC is the friendly and collaborative work environment. The Barcelona office is very diverse and dynamic, with a lot of committed future talent."

Johannes Loeffler, VP Customer Success Management and Spain Country Manager, Barcelona, Spain

Teams at PTC

Explore Finance Careers

PTC Finance Careers

As a fast-paced team on the forefront of digital transformation, our finance organization seeks to maximize PTC’s value by establishing great business relationships through collaboration and support across all functions. We are looking for motivated, customer-centric individuals to help lead and manage our rapidly expanding business.

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Explore Marketing Careers

Careers in Marketing

PTC’s marketing function is dedicated to driving and promoting the brand story, reputation, and experience to the market and ultimately turning sales leads into business for the organization.

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Explore People Team Careers

Careers on the People Team

At PTC, we know our people are our most valuable asset. The People Team plays a critical role in creating a meaningful employee experience that supports the brains and passion every employee brings to PTC every day.

Explore People Team Careers

Explore Product R&D Careers

Careers in the Products Organization and Research and Development

The products organization at PTC is at the forefront of innovation in computer aided design (CAD), product lifecycle management (PLM), augmented reality (AR), and Internet of Things (IoT). Our innovative teams continue to break new ground and give PTC its competitive edge.

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Explore Sales Careers

Careers in Sales

With industry-leading products and unparalleled innovation, PTC has cemented itself as one of the best technology companies in the world.

Explore Sales Careers

Explore Strategy Careers

Careers in Strategy

Our Corporate Strategy and Corporate Development teams develop PTC’s strategy and execute strategic initiatives such as investments, acquisitions, and partnerships. Like our products, they work to make smart connections that help realize PTC’s mission to continue as the leader in unleashing industrial innovation at the convergence of the physical, digital, and human worlds.

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Global PTC locations

United States

PTC’s headquarters is located in the heart of Boston’s Innovation District. With locations across the country, PTC has a strong representation throughout the United States.

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China

With cutting-edge technology like augmented reality and the Internet of Things, as well as an international ecosystem, PTC China is an ideal place to grow your career.

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Germany

At PTC Germany, we strive to create excellent experiences, products, and partnerships that deliver meaningful impact.

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India

With a great suite of products, an exceptional employer brand, and brilliant people, it is no surprise that PTC is such a successful and fast-growing organization in India.

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Romania

The PTC Bucharest office is our largest office in Europe—and continues to expand. We’re looking for ambitious people to join our dynamic, innovative, and energetic team.

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Spain

Our office in Barcelona is truly an innovation hub. We foster a collaborative environment, one that enables creativity and a passion for solving today's challenges with tomorrow's solutions.

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Other Offices

PTC has a vast network of worldwide offices. See the full list of locations and start solving today’s challenges with tomorrow’s solutions.

Explore Our Locations

Our commitments

Learn more about Life at PTC

Life at PTC

Learn more about our social impact

Social Impact

Whether you choose an internship, rotational program, or full-time position, early career experience at PTC will build a solid foundation for your professional career.

Careers in Customer Success