The recommended postproduction/NLE software is Adobe Premiere Pro, Adobe Premiere Rush, and Adobe After Effects. All custom graphics templates provided (including MOGRTs) are built using these programs. Additionally, we recommend using Camtasia 2021 or higher for screen recording (software capture).
The final export settings of your video will depend on where it’s being uploaded. Typically, finished videos have high resolution masters created along with web resolution and/or PowerPoint friendly video files.
You may download these custom presets here: https://f.io/PGmKVC34. Contact rfoster@ptc.com for more information.
PTC recommends professional voice over for all customer facing assets. We have a number of preferred vendors we use as well as self-serve recording facilities at HQ.
For more information or training on how to access and use these facilities, please email: Productions@ptc.com
While there are no hard and fast rules regarding style of music, we do recommend staying away from highly stylized music. i.e. Jazz, Hip-hop, Country, Hard Rock. The style of music should support the overall brand voice and campaign feel If you will be creating videos frequently, PTC Productions can offer more in-depth guidance on music choices.
The preferred caption format is .vtt known as WebVTT (Web Video Text Tracks). Always remember to include English caption files with your localization jobs. Please note: if you are creating your own video, place any onscreen text within the title-safe zone. This ensures text will not be covered if captions are enabled.
If you require technical support, please email: Productions@ptc.com