Blogs Guide to Medical Device Requirements Management

Guide to Medical Device Requirements Management

July 2, 2025 Tools for Requirements Ask the Experts

Rene Zölfl, Global Industry Advisor Life Science, supports life science companies in their transformation towards greater agility through Industry 4.0 and digitalization. He built up the life science market at PTC in Germany. Based on his experience, he has a deep understanding of how new technologies support digital transformation, how manufacturers can benefit from digitalization in different process areas and how regulations impact this change. As Chairman of the PTC Healthcare Executive Advisory Council, Rene organizes and leads joint workshops with PTC's most strategic life science customers and PTC executives on industry topics and requirements.

René is a member of ISPE and participates in the special interest group "Pharma 4.0". He has also contributed as co-author to the acatech Industrie 4.0 Maturity Index, published in March 2017.

René joined PTC in October 2010. Prior to joining PTC, he held various positions in consulting, portfolio management and marketing at Siemens.

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In the rapidly evolving world of healthcare, how do you ensure that every medical device meets stringent quality standards before reaching patient care? As technological advancements pave the way for innovative medical solutions, maintaining rigorous compliance with regulatory demands remains paramount.

The medical technology industry is growing at an unprecedented pace, driven by continuous innovations and increasing demand for safer, more effective health solutions. With this growth comes a complex web of regulations and standards that manufacturers must adhere to. From concept to market, the journey of a medical device is filled with meticulous documentation, quality checks, and compliance measures.

Navigating the intricacies of medical device requirements management is crucial for ensuring that these life-saving tools not only pass regulatory scrutiny but also prove their efficacy and safety in real-world applications. This blog breaks down essential steps and best practices in managing these requirements effectively, helping manufacturers streamline their processes and deliver high-quality medical technology to the market with confidence.

What is requirements management for medical devices?

Requirements management plays a significant role in developing medical technology and ensuring both the safety and effectiveness of the final product. These design controls and precise standards, such as FDA 21 CFR 820 and ISO 13485, are established to ensure that each medical device is meticulously crafted and assessed to meet specified user needs.

One of the critical components of this process is design validation, where the final product is confirmed to align precisely with the initial design specifications, ensuring patient safety and device efficacy. Traceability allows developers to track requirements throughout the product lifecycle and monitor compliance and quality assurance.

Beyond regulatory compliance, effective requirements management also supports patient safety and device reliability through rigorous traceability practices, which ensures that all user needs have been captured, implemented, and tested, so medical device manufacturers can assure users that no critical aspect of the device's design has been overlooked. Requirements management practices support the medical device industry’s ability to deliver safe, effective medical devices with the resources to adapt quickly to new regulatory changes.

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What types of requirements are critical in medical device development?

Business requirements

Business requirements in medical device development involve compliance with healthcare regulations, which ensure that medical devices are safe and effective for patient use. These requirements also address specific market demands, such as capturing a meaningful share of the target population, as seen in the example of a healthcare software company aiming to reach 20% of the diabetic population in a certain region within two years. By clearly defining these requirements early in the development process, medical device manufacturers can dedicate their resources toward achieving critical milestones and facilitating a smoother path to market success.

In MedTech, the intended use of medical devices forms the foundation for all product development. It clearly and precisely defines the medical purpose and conditions under which the product is to be used. This definition is essential because it not only determines the regulatory classification of the product but also dictates the requirements for specification, risk analysis, clinical evaluation, and validation. A carefully formulated intended use ensures consistency across all development and approval documents and facilitates traceability within requirements management. The intended use of medical devices should be defined early in the development process and continuously maintained to ensure that all requirements—from product safety to usability—are strictly adhered to, guaranteeing that the device fulfills its intended medical purpose safely and effectively.

User requirements

Regulatory compliance, including aspects such as safety, reliability, and effectiveness, must also consider diverse-use environments from clinical or hospital settings to private home care situations, where factors like temperature, humidity, and electromagnetic interference can affect product safety and efficacy. In this regard, medical device users can contribute greatly to the innovation process as both co-creators and consumers. User insights can be valuable to developers to ensure that medical devices not only fulfill immediate clinical needs but also meet broader business and technical specifications for effective and reliable medical devices that satisfy user expectations while also meeting stringent regulatory requirements.

User requirements and usability considerations are integral to medical device development, providing a foundation for regulatory and product requirements that ensure safety, efficacy, and user-friendliness. These aspects communicate end-user needs and expectations, guiding developers to create functional products and reducing risks of recalls and modifications. Particularly in global markets, understanding local user needs can drive innovation. By focusing on the interaction between users and devices, medical device developers can build trust and reliability in their devices through ongoing testing and user feedback.

Technical requirements

Effective requirements management is crucial in MedTech, starting with mechanical implants like knee or hip replacements. Even without software, these devices require precise specifications—from materials and design to manufacturing, sterilization, and labeling—to ensure safety, performance, and regulatory compliance.

As devices evolve to include both hardware and software, their complexity grows. Sensors, processors, and actuators must operate smoothly with software that interprets data, executes algorithms, and manages device behavior. This integration demands detailed, traceable requirements that address not only individual components but also their interactions under real-world and edge case scenarios.

Requirements management bridges clinical needs, technical feasibility, and business goals. It ensures that products meet strict regulatory standards, reducing the risk of recalls or redesigns. Whether developing a mechanical implant or a connected device, strong requirements management is key to delivering safe, effective, and innovative medical technologies.

As Software as a Medical Device (SaMD) continues to be integrated across various platforms, including mobile and cloud systems, development teams need to address potential risks that can occur with software performance, user interfaces, and device interoperability. Advanced software system testing protocols are in place to determine that software operates correctly across different hardware systems, emphasizing the need for strict technical validation. The focus on technical requirements that address both hardware and software aspects is pivotal for advancing innovation while upholding the highest safety and efficacy standards in medical device development.

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Engineering requirements

Engineering requirements are crucial in the medical device industry for defining performance specifications and tolerances, which are indispensable to ensure the safety and efficacy of devices. The development process involves detailed requirements for the creation and refinement of medical devices, including the materials, dimensions, and tolerances necessary to meet both product requirements and regulatory standards. These engineering processes are vital to the performance standards outlined in a device's qualification plan to assess suitability for the product’s intended use.

Engineering requirements are also heavily influenced by regulatory compliance and device quality management systems that guide the development cycle. Regulatory bodies expect thorough documentation and adherence to design controls to ensure that medical device performance criteria are met and are consistent during manufacturing. Quality assurance checks confirm that all aspects of the device match the finalized design specs, with techniques and processes selected to ensure that the device maintains its integrity and performance. Comprehensive engineering requirements and rigorous assessments are key to align product development with both regulatory expectations and industry standards to produce safe and effective medical devices.

Regulatory requirements

Regulatory requirements are the foundation of medical device development, ensuring safety, efficacy, and compliance throughout the product lifecycle. The increasing number of regulations, including the Health Insurance Portability and Accountability Act (HIPAA), Cybersecurity in Medical Devices: Quality System Considerations and Content of Premarket Submissions, and the Medical Device Regulation (MDR) in the European Union, emphasizes the challenges faced by medical device manufacturers to maintain traceability and transparency at all levels of their supply chains through meticulous record-keeping and comprehensive transparency, ensuring accountability from suppliers to the end product. Labeling, clinical trials, and risk analysis particularly correlate with regulatory requirements to streamline the approval process and support the integrity of the medical device industry. Labeling is significant in device classification as it details the intended use of a device—any modifications or applications outside the labeled use can affect the device classification and any associated risks.

Clinical trials and risk analysis demonstrate a device's safety and performance before it enters the market. In the case of Class III devices, which pose the highest risk for patients, clinical trials are indispensable, providing crucial data on safety and efficacy. Regulatory bodies, such as the FDA, publish detailed guidelines and reference lists for the classification and risk assessment of unclassified devices that include findings from studies and trials. While not specifically created for the medical device industry, the EU AI Act categorizes devices as high-risk systems, requiring medical device manufacturers to adhere to stringent standards for risk management, data quality, transparency, and human oversight. Additionally, the FDA provides recommendations for the medical device industry to promote consistency, efficient premarket review, and ensure the sufficient resilience of medical devices against cybersecurity threats.

Risk management

Risk management in medical device development is fundamentally guided by ISO 14971, the international standard for the application of risk management to medical devices. It provides a systematic approach for identifying, evaluating, controlling, and monitoring risks throughout the product lifecycle, with the primary goal of ensuring patient safety, device performance, and regulatory compliance. Risks are assessed based on their probability of occurrence and the severity of their potential impact, allowing manufacturers to prioritize mitigation efforts effectively. As projects evolve, continuous review and updating of the risk management plan are essential to address emerging threats and maintain safety standards. With the growing prevalence of connected, intelligent, and software-based medical technologies, cybersecurity has become a critical dimension of risk.

To address this, IEC 81001-5-1 complements ISO 14971 by providing a structured framework for managing cybersecurity risks in health software and health IT systems. This standard is particularly relevant for Software as a Medical Device (SaMD) and Software in a Medical Device (SiMD), emphasizing the need for cybersecurity considerations at every stage of the software lifecycle. It mandates that manufacturers implement appropriate cybersecurity risk management practices to protect patients, users, and the broader healthcare environment from digital threats.

By thoroughly addressing and mitigating risks, medical device manufacturers can prevent field safety corrective actions (FSCA), which can be costly, for medical devices already on the market, as well as conserving resources and protecting brand reputation. ISO 14971 also outlines the responsibilities in the risk management process, particularly the need for adequately qualified personnel and a policy defining risk acceptability criteria. Risk management files should be continuously updated, especially when there are changes to product design, new regulatory standards, or insights from postmarket surveillance.

How do you manage requirements across the medical device lifecycle?

Step 1: Gathering

Gathering and managing requirements across the medical device lifecycle takes inputs from various stakeholders, including the voice of the customer (VoC), healthcare professionals, and regulatory bodies. The VoC is a crucial research method in healthcare that provides invaluable feedback during product development from end users like patients and caregivers that is imperative for shaping product requirements to meet the needs of both customers and healthcare environments. VoC insights from the onset of development not only enhance product relevance and user satisfaction but also help to shorten the development window, reduce costs, and accelerate time to market.

Clinician feedback and regulatory input are valuable within the regulatory structure that oversees the medical device industry. This includes ensuring compliance with standards such as FDA regulations and ISO 13485, which call for the collection, documentation, and evaluation of clinical data throughout the device's lifecycle to support safety and performance claims. This rigorous documentation is not just required for compliance but also critical for managing project documentation to facilitate time to market and industry compliance. Gathering requirements is supported by ISO 14971’s risk management framework by collecting real-world data and feedback for medical device manufacturers to identify unforeseen risks or issues that were not apparent during the premarket risk analysis. ISO 14971:2019 specifically requires medical device manufacturers to maintain a risk management file that captures all risk analysis activities, linking specific risks to requirement tasks, and facilitating precise documentation.

ISO 14971:2019 specifically requires medical device manufacturers to maintain a risk management file that captures all risk analysis activities, linking specific risks to requirement tasks, and facilitating precise documentation. Postmarket clinical follow-up (PMCF) is a systematic and proactive method of gathering clinical data on medical device use and outcomes. EU MDR has increased emphasis on postmarket surveillance and PMCF by mandating that gathering and analysis of real-world evidence is an ongoing, iterative process in the device lifecycle, instead of a singular task.

Step 2: Documenting

Efficient documentation management in medical device development is key to meeting regulatory requirements and ensuring product safety. A critical tool in this process is the requirements traceability matrix (RTM), which provides an organized method to map out each user and product requirement and corresponding test cases throughout the product lifecycle. This comprehensive traceability is essential for maintaining alignment with regulatory standards and enhances the ability to monitor gaps, track progress, and guarantee testing of all specified functionalities in the regulated medical device industry where lapses can compromise patient safety and regulatory sanctions.

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Step 3: Analyzing and managing requirements

One key component of this process is risk-based prioritization, which helps identify and focus on areas that pose the highest risk to patient safety and product effectiveness. Requirements management tools help development teams to facilitate the capture, analysis, and tracking of detailed requirements, streamlining the development process and helping adhere to regulatory standards like ISO 13485. Risk management methodologies like failure modes and effects analysis (FMEA) identify and prioritize potential failures based on severity, likelihood, and detectability. FMEA crosses detailed requirements management with risk assessment, helping development teams to address design controls and ensure alignment with regulatory standards throughout the development cycle.

By continuously monitoring and refining requirements as they pertain to both current and emerging risks, medical device manufacturers can ensure effective development processes and that products remain reliable and safe in the marketplace. As the medical device industry evolves, companies will need to leverage detailed analysis and consistent documentation throughout their product lifecycle to meet increasing regulatory demands and optimize device safety and performance.

Step 4: Verifying

Clause 7.3.6 of ISO 13485:2016 emphasizes the critical role of verification in the design and development processes across the medical device lifecycle. Medical device manufacturers must conduct design and development verification that aligns with planned and documented arrangements to confirm that the outputs meet the initial input requirements. All results, conclusions, and any necessary actions taken during verification must be precisely recorded and maintained. Clause 7.3.6 establishes that every aspect of the device's design and development is thoroughly validated and upholds product safety and effectiveness throughout the medical device lifecycle.

Documenting verification also demonstrates adherence to regulatory requirements and validates design integrity. Utilizing traceability matrices can facilitate the proper tracking of design inputs and outputs, as well as the identification of potential flaws or omissions in the design requirements. These documented processes not only support risk management but also help maintain robust device quality management systems that align with regulation standards that support the safety and efficacy of medical devices throughout their lifecycle.

Managing requirement changes

Managing requirement changes throughout the medical device lifecycle is a critical aspect of ensuring compliance with regulatory requirements and maintaining the integrity of the design history file (DHF) or technical file. Changes to product requirements must be documented and analyzed to assess their impact on existing design controls and regulatory compliance, as mandated by FDA and ISO 13485. Impact analysis evaluates the effects of proposed changes on risk management, product lifecycle, and quality management systems, which entails understanding the implications of changes on product safety, efficacy, and regulatory submissions. Documenting these analyses ensures that any change is traceable and aligns with quality system regulation objectives to minimize risks associated with potential modifications.

To efficiently manage requirement changes, device manufacturers can leverage requirement management tools to automate and streamline documentation and review processes. These tools assist in maintaining a centralized system where all DHF records, such as design plans, inputs, outputs, and risk assessments, are consistently updated and audited. Team collaboration and insights from different stakeholders can identify possible risks or necessary training and validation before implementing a change.

Training in documentation practices and regulatory updates is imperative for regulatory compliance and to ensure that changes are communicated effectively to all stakeholders. Integrating robust requirement management processes and digital tools can enhance medical device manufacturers’ ability to respond to changes while maintaining compliance and product integrity throughout the development cycle.

Unique challenges in requirements management for medical devices

Navigating regulatory compliance:

Staying updated with rapidly changing regulations driven by technological advancements and health concerns requires a proactive approach. Implementing a robust product data and quality management system ensures data integrity and efficient complex regulatory documentation management, helping to avoid potential errors and delays in submissions. Strategic objectives and partnering with local distributors or consultants can help address region-specific regulatory requirements and cultural nuances for entry into global markets.

Maintaining full traceability and audit readiness:

Automated traceability in the medical device industry allows manufacturers to easily track software, hardware, and risk assessment changes across different versions, enabling ISO 13485 traceability compliance and reducing reliance on error-prone manual methods like spreadsheets. Maintaining comprehensive records of customer orders and production planning is essential to ensure that medical devices meet specific requirements and remain traceable throughout the product lifecycle to support continuous audit readiness.

Integrating systems (PLM, ALM, QMS, ERP):

Integrating product lifecycle management (PLM), requirements management, quality management systems (QMS), and enterprise resource planning (ERP) is crucial in the medical device industry to ensure seamless collaboration among stakeholders along the full product development cycle. This holistic integration results in fewer errors, lower costs, and minimized project delays, giving medical device manufacturers a competitive edge in a rapidly evolving market. A cohesive digital environment for both hardware and software development aids in regulatory compliance and efficient management of requirements, configurations, and testing processes.

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Building and maintaining a robust design history file (DHF):

The design history file (DHF) is central to the medical device design documentation as a comprehensive collection of records documenting every facet of a device's design and development. The DHF is both a historical record and confirmation of the device's compliance with regulatory standards. The DHF tracks all design inputs, outputs, verification activities, and changes made for transparency and traceability throughout the device lifecycle. The technical file (TF) demonstrates conformity with the EU Medical Device Regulation (MDR) and includes a clinical evaluation report of medical device safety and clinical performance.

Key benefits of effective requirements management for medical devices

Ensured regulatory compliance

Regulatory compliance in the medical device industry is essential to ensure that the development cycle and quality management systems adhere to the FDA design controls, the EU-MDR, and IVDR that are critical for maintaining product safety and efficacy throughout the product lifecycle. Robust requirements management tools and processes can be helpful to medical device manufacturers to meet design controls and facilitate effective risk management to prevent regulatory and operational pitfalls.

Enhanced traceability and accountability

Crucial for maintaining regulatory compliance in the medical device industry, enhanced traceability and accountability allow for precise documentation and tracking throughout the product lifecycle, ensuring adherence to quality system regulation and mitigating risks associated with the development process. Comprehensive requirement management tools and robust quality management systems can help development teams to ensure stringent oversight in design controls and detailed requirements for a more transparent and accountable development cycle. Traceability systems in project documentation and risk management enhance collaboration and transparency, enabling more effective communication and alignment with regulatory standards and product requirements.

Improved system integration and data flow

In the medical device industry, improved system integration and data flow require adherence to regulatory requirements and compliance to ensure that medical device development aligns with stringent quality system regulations and design controls throughout the product lifecycle. A comprehensive requirements management process and meticulous project documentation are imperative for seamless system integration in the medical device field for consistent data flow and compliance with regulatory standards established by regulatory bodies, such as the FDA, during the medical device development process.

Better design and product quality

The integration of design controls and requirements management in the medical device industry, as mandated by the FDA's revised good manufacturing practices (GMP) regulation and supported by ISO 13485 standards, shows that development teams adhere to structured quality management systems, resulting in superior product design and quality.

What tools and technologies support compliant requirements management?

ALM solutions for medical device software

One of the key features of application lifecycle management (ALM) solution platforms like Codebeamer is the requirements traceability matrix (RTM), which allows every product requirement to be tracked throughout the development cycle so that nothing is overlooked. Real-time traceability enables development teams to monitor requirements across all stages of the product lifecycle, ensuring that design controls are meticulously followed.

Managing risk is an essential component of medical device software development, and ALM platforms also provide comprehensive compliance management tools to facilitate risk management. All changes made during the development process are recorded by maintaining detailed audit trails, allowing for transparency and efficient risk management. These platforms support the requirements management process with tools for compliance monitoring across the entire development lifecycle, ensuring regulations are consistently met.

PLM systems for managing medical technology digitally or holistically

A PLM system like Windchill supports the development cycle by providing a centralized platform for identifying and tracing critical data throughout a product’s lifecycle, including the design history file and device master record (DMR). This centralized approach aids the development team by consolidating medical device development documentation, ensuring that the design controls, development process, and detailed requirements are met consistently.

A PLM system is also instrumental in managing regulatory compliance and optimizing the product lifecycle by integrating quality management systems with the requirements management process. This supports risk management practices by maintaining accuracy and traceability in project documentation and alignment of device quality management systems with new product requirements. Requirements management tools integrated with a PLM system allow stakeholders to manage change effectively, providing detailed insights into the BOM and component data, which are crucial for decision-making across various stages of the product lifecycle.

AI-driven validation and requirements extraction

AI-driven validation and requirements extraction play a pivotal role in the medical device industry for regulatory compliance and to improve the overall quality management system. AI can streamline precise adherence to design controls and meticulous management of the product lifecycle by automating key aspects of the requirements management process, such as traceability and impact analysis. Machine learning algorithms provide real-time insights, identifying potential risks and ensuring that requirement changes are effectively communicated to all stakeholders to foster better collaboration and communication. AI aids the device quality management systems through improved traceability, automatically linking requirements to test cases and code for a more accurate and efficient development process that meets quality system regulation standards.

AI-powered tools utilizing natural language processing (NLP) can step up requirements extraction by automating the parsing of unstructured data from various sources such as emails, meeting notes, and project documentation, eliminating the need for manual data sorting and reducing associated time and costs. These tools identify duplicate requirements to refine the efficiency of the requirements management process and allow the development cycle to advance with greater speed and precision.

Simulation tools for requirements extraction

Simulation tools have revolutionized requirements extraction in the medical device industry by enabling a more efficient evaluation of product requirements and regulatory compliance. In silico—conducted or produced by means of computer modeling or computer simulation—clinical trials utilize sophisticated computational modeling to test treatments and devices on virtual patients to mirror real physiological responses without the ethical concerns associated with human testing. This approach aligns with stringent regulatory requirements by allowing medical device manufacturers to fine-tune their designs and mitigate risks early in the development cycle, resulting in compliant product outcomes.

The integration of in silico methods into the medical device development process gives an advantage in managing complex device quality management systems. Features like risk management and detailed project documentation, incorporated with simulation tools, make requirements management tools even more effective. Their ability to simulate the interaction between medical devices and the human body speeds up design innovation and optimization, reducing the time and costs associated with bringing a device to market. Simulation tools ensuring that devices meet high safety standards and product deadlines give medical device manufacturers a competitive edge in adhering to regulatory compliance mandates with the goal of patient safety.

Modeling and digital twins for validation

Digital twins represent a significant advancement in modeling technology that can greatly reduce risks and ensure compliance with stringent regulatory requirements in the medical device industry. Manufacturers can create a virtual replica of a medical device, mimicking real-world usage and environmental conditions, to identify potential compliance issues and hazards before they become present in the field. Digital twins can also play a pivotal role in aligning with model-based systems engineering (MBSE) methodologies, which prioritize models as central tools throughout the product lifecycle.

Regulatory compliance in the deployment of digital twins within the medical device sector requires adherence to standards and regulations concerning patient data privacy, device safety, and quality benchmarks. MBSE can be a valuable methodology in this regard, offering a structured approach to linking system requirements, design elements, risk management analysis, and verification results. Tools such as PTC Windchill and Codebeamer further promote compliance with robust PLM and ALM capabilities that align with regulatory needs throughout the product lifecycle.

In medical device development, effective requirements management is critical to meeting compliance standards, controlling costs, and ensuring product quality. Poorly managed requirements can lead to delays, budget overruns, and regulatory setbacks—ultimately risking patient safety. Digital solutions help streamline this process, enabling teams to reduce risk and deliver high-quality, compliant products to market more efficiently.

René Zölfl

Rene Zölfl, Global Industry Advisor Life Science, supports life science companies in their transformation towards greater agility through Industry 4.0 and digitalization. He built up the life science market at PTC in Germany. Based on his experience, he has a deep understanding of how new technologies support digital transformation, how manufacturers can benefit from digitalization in different process areas and how regulations impact this change. As Chairman of the PTC Healthcare Executive Advisory Council, Rene organizes and leads joint workshops with PTC's most strategic life science customers and PTC executives on industry topics and requirements.

René is a member of ISPE and participates in the special interest group "Pharma 4.0". He has also contributed as co-author to the acatech Industrie 4.0 Maturity Index, published in March 2017.

René joined PTC in October 2010. Prior to joining PTC, he held various positions in consulting, portfolio management and marketing at Siemens.

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