Service BOMs are created by engineers during the design phase of a manufactured product. They include a list of all the serviceable parts necessary to maintain a product.
Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM.
Connect service and engineering by establishing associative BOM links between the two views of the BOM. Ensure any engineering changes are communicated to service teams.
Enable service teams to create sBOMs from eBOMs. Prepare work instructions, manage service parts, service parts and information, and establish connected field service.
PTC solutions enabled KOEL to create, manage, and deliver accurate and clear product information to field service teams and dealers. Parts information is now instantly available with proper access controls in place. In addition, the quality of the information has substantially improved.
– Kirloskar Oil Engines Limited (KOEL)
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Supporting BOM management, across engineering, manufacturing, and service requires the right solution. Tech-Clarity’s BOM Management Buyer’s Guide helps manufacturers find it.
IDC research shows that manufacturers expect service organizations to produce 30% of future revenues. Is yours positioned to reach this goal?
Removing Barriers to Accurate Service Information
Digitally transform to remove the 5 most common problems with work instructions
Associativity: The Key to Service Information
Create a service bill of materials based on a product’s engineering bill of materials
Link engineering and service information
eBook: Success Stories of Transforming eBOMs to sBOMs
Service Lifecycle Management
The end-to-end solution for growing your after-sales service business
Service Parts Management
Discover how service parts management optimizes service supply chains.
Service and Parts Information
Produce, manage, and distribute service information.
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