Creating and Updating the Service BOM (sBOM)

Leverage information from engineering into service

What is Service BOM?

Service BOMs are created by engineers during the design phase of a manufactured product. They include a list of all the serviceable parts necessary to maintain a product.  

Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM.

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Master BOM management: Get the buyer’s guide

Discover the secrets to streamlining operations, improving time to market, and boosting productivity by digitizing your BOM processes. Tech-Clarity's BOM management buyer's guide covers everything from essential functionalities to vendor requirements.

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Customer stories

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Koel

Lufthansa Technik takes their services to new heights

Manufacturers in the aerospace industry are using PLM to reshape their strategies and pursue new business opportunities.

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KOEL improves service efficiency

See how KOEL utilizes PTC’s service process management and BOM Management capabilities to create, manage, and deliver accurate and clear product information to field service teams and their leaders.

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PLM and SLM solutions

Enable service teams to create sBOMs from eBOMs. Prepare work instructions, manage service parts and information, and establish connected field service.

Service lifecycle management

Leverage the sBOM throughout the service lifecycle for proactive parts inventory management, ensuring technicians have the right parts on hand, minimizing downtime, and maximizing service efficiency.

Service Solutions

Change management

Automate updates to the sBOM from the engineering or manufacturing BOM and create associative BOMs for service.

Manage Change

Digital thread

Associate service and product data across the value chain—leveraging multi-system data orchestration—and release to SLM.

Digital Thread

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