Creating and Updating the Service BOM (sBOM)

Leverage information from engineering into service
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What is Service BOM?

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Service BOMs are created by engineers during the design phase of a manufactured product. They include a list of all the serviceable parts necessary to maintain a product.  

Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM.

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Create and Manage an Associative sBOM and eBOM

Connect service and engineering by establishing associative BOM links between the two views of the BOM. Ensure any engineering changes are communicated to service teams.

sBOM 101

Service Bill of Materials: What it Is and How You Can Use It

Don’t create sBOMs?

Most companies don't have service BOMs. Here's why that's an issue

Tutorial: Creating a Service BOM

Step-by-step tutorial creating the service bill of materials in Windchill.

PTC PLM and SLM Solutions

Enable service teams to create sBOMs from eBOMs. Prepare work instructions, manage service parts, service parts and information, and establish connected field service.

Creating a Parts Centric BOM

Create Rich Service BOMs

Create the BOM from the eBOM automatically, automate updates, and create associative service information
BOM Transformation

Drive BOM Transformation

Create the BOM needed for service or maintenance. Identify the parts that are serviceable and new serviceable parts not in the source eBOM.
Article: 4 Reasons ERPs Can’t Optimize Spare Parts Inventories

Bring Service into the Product Lifecycle

Transform your after-sales service organization.
Change Management

Manage Change

Automate updates to the sBOM from the engineering or manufacturing BOM, and created associative BOMs for service
What Is a Digital Thread?

Create a Digital Thread

Associate service and product data across the value chain, leveraging multi-system data orchestration, and release to SLM
PLM Change Management Software and Capabilities

Enable Scale and Performance

Easily manage large data sets, configurations, and variants with our flexible PLM data model

PTC solutions enabled KOEL to create, manage, and deliver accurate and clear product information to field service teams and dealers. Parts information is now instantly available with proper access controls in place. In addition, the quality of the information has substantially improved.

– Kirloskar Oil Engines Limited (KOEL)
 
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Select the Right eBOM, mBOM, and sBOM Solution

Supporting BOM management, across engineering, manufacturing, and service requires the right solution. Tech-Clarity’s BOM Management Buyer’s Guide helps manufacturers find it.

Get the Guide!

Resources

Service is Transforming: Six Case Studies to Learn From

Service is Transforming: Six Case Studies to Learn From

IDC research shows that manufacturers expect service organizations to produce 30% of future revenues. Is yours positioned to reach this goal?

Watch the webcast

Removing Barriers to Accurate Service Information
Digitally transform to remove the 5 most common problems with work instructions

Associativity: The Key to Service Information
Create a service bill of materials based on a product’s engineering bill of materials

Link engineering and service information
eBook: Success Stories of Transforming eBOMs to sBOMs

Service Lifecycle Management
The end-to-end solution for growing your after-sales service business

Service Parts Management
Discover how service parts management optimizes service supply chains.

Service and Parts Information
Produce, manage, and distribute service information.

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Explore case studies, ebooks, on-demand webcasts, whitepapers and more.

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