Listen to your products. Hear your customers. Drive enterprise value
For suppliers of capital systems or machinery, the moment your equipment leaves the shop, critical questions are raised—including:
- How is your equipment performing? Is it meeting customer expectations? Are your engineering innovation based on product performance data?
- Is your service organization utilizing product status and operations data to ensure uptime and customer satisfaction?
- How can you recognize and seize additional opportunities for sales, including consumables and value-add services?
- Are your priorities aligned with real-world performance and customer satisfaction?
The industrial IoT can replace this uncertainty with valuable monetization strategies. By collecting real-time performance data, smart, connected products (SCP) unlock a range of new solutions. Market-leaders are already using SCP to increase profitability, build passionate customer loyalty, and accelerate data-driven decision-making.
Speaking of Service podcast series
Listen to the Speaking of Service podcast series where we will cover important topics, like remote condition monitoring and predictive maintenance, and hear from expert guests who can offer an outside view of the Industrial Internet of Things. We'll discuss various aspects of service, including how the IIoT can maximize service and bring value to your organization.
Discover how smart, connected products with IIoT capabilities are generating value across the enterprise.
Boost sales and marketing performance
Sysmex realizes the value of the data coming from their clinical lab equipment, beyond Service—optimizing sales of consumables and identifying upsell and cross-sell opportunities.
Monetize data and unlock new revenue
TSM, a supplier of materials handling equipment for the plastics industry, has taken their product line to the next level, offering software and insights into product performance and costs never before available.
Build your IIoT business case around smart, connected products
Want to save time and money and grow your service business? The Service Optimization Solution's Value Ready Deployment programmatic approach can reduce deployment time by up to 35% and save you up to 30% in deployment costs.
