Service Information: The Pivotal Factor in Your Aftermarket Business

Inaccessible, inaccurate service and parts information derails even the most sophisticated aftermarket businesses. In this one-hour webinar, PTC VP of Product Management Dave Duncan and Tech-Clarity VP of Engineering Software Research Michelle Boucher discuss:

  • How poor service information affects technician productivity, customer satisfaction, and after-sales operations.
  • Research from Tech-Clarity on the industry’s service information obstacles and goals.
  • How Embraer, Airbus Helicopters, and Kirloskar Oil Engines Ltd. revamped their service information management practices.

Watch the replay to learn how service information is impacting your aftermarket service operation.