Service Information: The Pivotal Factor in Your Aftermarket Business



March 6th, 2018 | 10 AM ET

Inaccessible, inaccurate service and parts information derails even the most sophisticated aftermarket businesses. In this one-hour webinar, PTC VP of Product Management Dave Duncan and Tech-Clarity VP of Engineering Software Research Michelle Boucher outline:

  • How poor service information affects technician productivity, customer satisfaction, and after-sales operations
  • Research from Tech-Clarity on service organizations' technical information obstacles and goals
  • How Embraer, Airbus Helicopters, and Kirloskar Oil Engines Ltd. revamped their service information management practices

Register now to learn how service information is affecting your aftermarket goals.