Service Information: The Pivotal Factor in Your Aftermarket Business
Inaccessible, inaccurate service and parts information derails even the most sophisticated aftermarket businesses. In this one-hour webinar, PTC VP of Product Management Dave Duncan and Tech-Clarity VP of Engineering Software Research Michelle Boucher discuss:
How poor service information affects technician productivity, customer satisfaction, and after-sales operations.
Research from Tech-Clarity on the industry’s service information obstacles and goals.
How Embraer, Airbus Helicopters, and Kirloskar Oil Engines Ltd. revamped their service information management practices.
Watch the replay to learn how service information is impacting your aftermarket service operation.
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