Smart Connected Products

Leverage the Internet of Things to optimize how you design, sell, support, and service your products

Listen to your products. Hear your customers. Drive enterprise value.

For suppliers of capital systems or machinery, the moment your equipment leaves the shop, critical questions are raised—including:

  • How is your equipment performing? Is it meeting customer expectations? Are your engineering innovation based on product performance data?
  • Is your service organization utilizing product status and operations data to ensure uptime and customer satisfaction?
  • How can you recognize and seize additional opportunities for sales, including consumables and value-add services?
  • Are your priorities aligned with real-world performance and customer satisfaction?

The industrial IoT can replace this uncertainty with valuable monetization strategies. By collecting real-time performance data, smart, connected products (SCP) unlock a range of new solutions. Market-leaders are already using SCP to increase profitability, build passionate customer loyalty, and accelerate data-driven decision-making.

Learn how SCP is transforming business

Looking for an IIoT program with proven value? Try remote monitoring

Monitoring and analyzing connected products in the field reduces time-to-service up to 75%, and remotely resolves upwards of 80% of customer issues. Learn more about remote monitoring quick wins—and substantial returns.

Download the eBook

Quick Wins and Long-Term Results with Remote Monitoring
Quantifying the Business Case for the IoT eBook

Build your IIoT business case around smart, connected products

The smartest question asked before undertaking an IIoT effort is, “How can I ensure a favorable ROI?” Download this helpful whitepaper for practical guidance on evaluating ROI sources for your IIoT project.

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Learn how SCP innovation can transform all aspects of your business

Whether you have questions about PTC’s ThingWorx technology, our customer’s proven track record with SCP, or learning effective ways to get started with the industrial IoT, PTC can help. Contact us and speak with an IIoT solutions expert about smart connected products.