Operational Efficiency at Philips: Driving Excellence, Delivering Impact

Connect with Wim Heltzel to discover how Philips is transforming efficiency and compliance in MedTech through intelligent requirements, risk, and test management—delivering meaningful innovation and better health outcomes.

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Driving efficiency through integrated digital strategies at Philips

Unified Requirements, Risk & Test Management: Codebeamer and PLM ensure compliance, traceability, and accelerate innovation.

Smart Service Platforms: ServiceMax and Servigistics cut downtime, boost productivity, and optimize spare parts.

Transformation Tracking: Philips connects data and automates workflows to measure efficiency and speed.

Philips accelerates innovation and ensures compliance by unifying requirements, risk, and test management with Codebeamer. This streamlines development, aligns hardware/software, automates documentation, and reduces regulatory risk and cost pressures.

Leveraging ServiceMax, Servigistics, and Windchill, Philips creates a seamless, end-to-end service ecosystem. Philips measures data flow, automation gains, and resolution speed across the product and service lifecycle. By connecting data through a digital thread, Philips breaks down silos, enables real-time insights, and drives operational efficiency.

Why this matters for Philips

In today’s fast-evolving MedTech landscape, regulatory complexity, fragmented systems, and inefficient service operations are major barriers to innovation and profitability. Philips’ integrated digital strategy—centered around Windchill (PLM) and enhanced with requirements, risk, and test management—empowers teams to address these challenges, streamline compliance, and accelerate time to market. By tackling rising costs and tariff discussions head-on, Philips delivers meaningful innovation and better health outcomes.

Regulations Streamline processes

Regulations

Time to Market Accelerate launches

Time to Market

Compliance Improve agility

Compliance

Documentation Demands Reduce burden

Documentation Demands

End-to-end Service Optimize delivery

End-to-end Service

Operational Efficiency Reduce waste

Operational Efficiency

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Empowering Philips’ innovation with a digital thread strategy

As a global leader, Philips drives innovation, regulatory compliance, and operational efficiency by connecting data across the product lifecycle. Integrating requirements, risk, and test management with Codebeamer and Windchill PLM streamlines collaboration between software and hardware teams, ensures end-to-end traceability, and manages complex requirements with confidence. This unified approach supports compliance with evolving global standards, addresses rising costs and tariff pressures, and accelerates time to market for high-quality healthcare solutions.
With ServiceMax and Servigistics, Philips optimizes service operations—reducing downtime, improving spare parts management, and boosting technician productivity. By eliminating data silos and enabling preventive maintenance, Philips ensures its digital transformation efforts remain aligned with its mission to improve health and well-being worldwide.

As a global leader, Philips drives innovation, regulatory compliance, and operational efficiency by connecting data across the product lifecycle. Integrating requirements, risk, and test management with Codebeamer and Windchill PLM streamlines collaboration between software and hardware teams, ensures end-to-end traceability, and manages complex requirements with confidence. This unified approach supports compliance with evolving global standards, addresses rising costs and tariff pressures, and accelerates time to market for high-quality healthcare solutions. <br /> With ServiceMax and Servigistics, Philips optimizes service operations—reducing downtime, improving spare parts management, and boosting technician productivity. By eliminating data silos and enabling preventive maintenance, Philips ensures its digital transformation efforts remain aligned with its mission to improve health and well-being worldwide.

Streamline compliance in medical device development

Leverage Codebeamer and PLM to navigate regulatory complexity, driving innovation, safety, and efficacy in medical device development.

Leverage Codebeamer and PLM to navigate regulatory complexity, driving innovation, safety, and efficacy in medical device development. Simplify Complex Processes

Cut costs by enhancing product quality and reliability

Reduce recalls and rework with high-quality products that build trust, improve satisfaction, and support market expansion—driving long-term value and operational efficiency.

Reduce recalls and rework with high-quality products that build trust, improve satisfaction, and support market expansion—driving long-term value and operational efficiency. Improve Efficiency

Drive innovation with AI and agile product development

Stay competitive by integrating AI, streamlining operations, and boosting agility—empowering Philips teams to innovate faster and adapt to evolving market demands.

Stay competitive by integrating AI, streamlining operations, and boosting agility—empowering Philips teams to innovate faster and adapt to evolving market demands. Unlock AI Power

Harness AI’s potential for strategic business transformation

Prepare for AI’s impact by overcoming adoption challenges, identifying high-value use cases, and building a foundation for long-term innovation and competitive advantage.

Prepare for AI’s impact by overcoming adoption challenges, identifying high-value use cases, and building a foundation for long-term innovation and competitive advantage. Business Preparation

Boost efficiency to accelerate growth and market readiness

Increase competitiveness and profitability by speeding time to market, enhancing product quality, and reducing operational costs through smarter, more efficient processes.

Increase competitiveness and profitability by speeding time to market, enhancing product quality, and reducing operational costs through smarter, more efficient processes. Accelerate Growth

Advance patient outcomes to build trust and market growth

Enhance patient outcomes to strengthen trust, increase product demand, and unlock new market opportunities—supporting both public health impact and business success.

Enhance patient outcomes to strengthen trust, increase product demand, and unlock new market opportunities—supporting both public health impact and business success. Improve Patient Outcomes

Bridging requirements, risk and test management and PLM to strengthen Philips’ digital thread vision

For Philips, integrating Codebeamer for requirements, risk, and test management with Windchill PLM is a strategic enabler for advancing digital thread initiatives. This integration breaks down development silos, fostering cross-functional collaboration across R&D, regulatory, and manufacturing teams. By ensuring end-to-end traceability from requirements to release, Philips can proactively identify and mitigate risks, streamline compliance, and accelerate innovation cycles.

Aligning requirements, risk, and test management with PLM supports Philips’ commitment to delivering high-quality, safe, and effective healthcare solutions. It empowers teams to reduce development costs, enhance product quality, and bring innovative technologies to market faster—while maintaining full regulatory alignment and traceability throughout the product lifecycle.

Read the Buyer’s Guide
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Driving strategic alignment at Philips with a value road map assessment

A value road map assessment provides Philips with a structured, business-focused approach to align digital transformation objectives with measurable business outcomes across the entire product lifecycle. This process helps ensure strategic focus, operational efficiency, and regulatory compliance—empowering all business units at Philips to deliver innovation and value in MedTech.

What are your medtech peers focusing on?

Discover how leading MedTech innovators including Medtronic, Johnson & Johnson, Stryker, and Fresenius Medical Care are shaping the future with cutting-edge technologies and strategic breakthroughs. Industry leaders are prioritizing digital transformation, AI integration, and operational excellence to tackle regulatory complexity, rising costs, and evolving patient needs. Their case studies reveal how top companies are driving transformation, accelerating innovation cycles, and delivering measurable value—offering practical insights and inspiration for your own digital journey.

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Fresenius Medical Care

How Fresenius Medical Care uses Windchill to trade in paper-based silos for digital product development, transforming its business and improving patient care.

Read Their Story

Datatrak

Datatrak uses Codebeamer to boost traceability and transparency, streamlining processes and ensuring compliance across development workflows.

Explore Datatrak Further

Champion Service+

Champion Service+ chose ServiceMax to elevate customer and technician experiences—streamlining service delivery and boosting satisfaction.

Read Their Story

Medronic

Medtronic’s Neuromodulation team adopted Codebeamer in 30 days—enabling Agile, compliance, and transparency across development projects.

Read Their Story

Ronna Medical: The Robotic System Transforming Neurosurgery

Ronna Medical’s robotic system transforms neurosurgery—boosting precision, safety, and efficiency in procedures like biopsies.

Listen to Their Story

Driving towards the Intelligent Product Lifecycle: ServiceMax & Windchill

See how ServiceMax and Windchill aims to connect service and engineering, bringing the digital thread to life for Philips. By unifying solutions, Philips boosts traceability, streamlines compliance, and accelerates innovation across diagnostics and therapies. Discover more!

Experience the Digital Thread in Action

Connect with PTC at MedTech events—Live, on-demand, and in the press

Join us at upcoming MedTech events to explore the latest innovations and strategies in healthcare technology. Attend live presentations, meet with PTC experts, or schedule a one-on-one discussion tailored to your needs. If you can’t attend in person, access our on-demand sessions and articles at any time. Plus, stay informed with featured press coverage where we’ll share the latest news and thought leadership from industry events.

Join the PTC MedTech Exchange Europe 2026

<p>Express your interest in joining exclusive discussions, networking with MedTech leaders and innovators, and exploring the latest trends in medical technology with us on March 5th, 2026. </p>

Innovation in MedTech—How Content Solutions Save Hundreds of Thousands Annually

<p>Discover how CONMED leverages PLM and eIFU to streamline product development, reduce costs, and drive innovation in MedTech—saving hundreds of thousands annually.</p>

On Demand: BYRD Connector Webcast

<p>Discover how the BYRD Connector streamlines regulatory submissions and data exchange for MedTech organizations, accelerating compliance and market access.</p>

Join the PTC MedTech Exchange Europe 2026 Express your interest in joining exclusive discussions, networking with MedTech leaders and innovators, and exploring the latest trends in medical technology with us on March 5th, 2026. Innovation in MedTech—How Content Solutions Save Hundreds of Thousands Annually Discover how CONMED leverages PLM and eIFU to streamline product development, reduce costs, and drive innovation in MedTech—saving hundreds of thousands annually. On Demand: BYRD Connector Webcast Discover how the BYRD Connector streamlines regulatory submissions and data exchange for MedTech organizations, accelerating compliance and market access.
MedTech resources

Tech-Clarity Digital Transformation Guide

Explore key criteria for selecting digital solutions that drive innovation, compliance, and efficiency in MedTech. Make informed decisions for long-term success.

7 Forces Driving Up MedTech Costs

Discover the top factors driving up MedTech costs, from regulatory complexity to supply chain and market dynamics, and learn how leaders are responding.

Operational Efficiency in MedTech Manufacturing E-book

Learn how leading MedTech companies streamline operations, reduce costs, and accelerate innovation by integrating product development with manufacturing.

Tariffs on Medical Devices: Global Trade Disruptions in MedTech

Explore how new tariffs are impacting medical device costs, supply chains, and innovation, and see how MedTech firms are adapting to global trade disruptions.

MedTech Regulatory Compliance Technology Handbook

Discover digital technologies that enable smarter, safer, and more efficient regulatory compliance for medical device manufacturers.

European Union MDR

Learn how MedTech companies address the challenges of EU MDR (Regulation 2017/745) with integrated solutions for compliance, traceability, and market access.

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