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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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The PTC License Management (LM) department generates and distributes license codes to PTC customers and maintains the related information, such as hardware and address information, in the PTC database. This section presents details on the services provided by the LM department. Many of the services provided are accessible on the PTC Website, which allows you to access your own licensing information 24 hours a day.
