After you review the license and usage reports, determine how many Windchill licenses you need for your upgrade.
You need licenses for the count of users who need access to Windchill as a named user or as part of a group of active daily users. Review how licensing has changed for Windchill 11.1 and later.
Use the report from the License Usage Reporting Utility to identify your requirements for license entitlements.
You will find instructions for using the Windchill License Usage Reporting Utility at the link below and in the utility download file.
If your license entitlement needs are not met by your current licenses, work with your PTC sales representative to adjust your license contract, including purchasing additional licenses.
If you currently need more licenses, consider evaluating your existing users based on the License Usage Report.
If you do not need to adjust your licenses, you can install the license file without contacting sales.
PTC technical support can help you understand technical aspects of what you need.
License Compliance and Advisory Services can help you understand license usage. Contact us at email@example.com.
We recommend that all customers have enough licenses to meet their needs. If you cannot determine licensing needs before your upgrade, an uncapped license may be appropriate. An uncapped license file temporarily removes the restriction on number of users while you determine and meet your licensing needs.
Uncapped licenses may be appropriate for you, in cases such as:
To use an uncapped license, your organization must agree to:
If you have questions about uncapped licenses, open a support case. You may also contact License Compliance and Advisory Services at firstname.lastname@example.org.