Article - CS402129
Unable to login Thingworx Navigate after configurating with Windchill Authentication
Modified: 08-Jul-2025
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 9.3 to 9.7
Description
- Unable to login Thingworx Navigate after configurating with Windchill Authentication.
- Login fails with below error:
java.lang.RuntimeException: There is an issue with URL redirects. Please contact your administrator for assistance.- Referred to CS327594 to add ThingWorx URL to wt.idp.allowlisturls, still issue persists
- Error in MethodServer log:
2023-09-25 02:10:41,280 ERROR [ajp-nio-127.0.0.1-8011-exec-16] wt.idp.UserIdentityHelper <user> - Invalid url. java.net.MalformedURLException: no protocol: https%3A%2f%2fxxx.xxx.xxx%3A8443%2fThingworx%2fRuntime%2findex.html at java.base/java.net.URL.<init>(URL.java:627) at java.base/java.net.URL.<init>(URL.java:523) at java.base/java.net.URL.<init>(URL.java:470) at wt.idp.UserIdentityHelper.isValidWhiteList(UserIdentityHelper.java:168) at wt.idp.UserIdentityHelper.isTargetUrlExistInAllowedUrlList(UserIdentityHelper.java:119)
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