First, meet with your Customer Success Manager. Then, set up the account you’ll use to access software downloads and technical support.
Before you begin, complete this step:
This step has 1 task:
You will need a PTC Support Account to download ThingWorx software and access technical support.
To create your account, you must supply one of the following numbers:
PTC will send a software order fulfillment email after your purchase is complete: this email contains the information above. If you can’t find this information, contact PTC technical support.
Find step-by-step instructions and information about using the ThingWorx Platform and ThingWorx applications in the Help Centers.
Visit the PTC IoT Community to get product assistance, share ideas, and browse information about using ThingWorx.
Have a question? Submit your contact information and we’ll reach out within 1 business day. You’re never obligated to purchase or commit.