Step-by-step end user journey
Put the power of asset data into the hands of your end customers to deliver a better customer experience, drive customer satisfaction, and improve your customer effort score.
With a consumer-grade UI, ServiceMax Engage is a user-friendly, turnkey mobile experience that unlocks remote service chat and self-service appointment requests, while improving asset data quality.
See how Engage works with all the ServiceMax apps to deliver end customer self-service and support.

Additional resources
ServiceMax Connect Lisbon: Igniting Insights, Fueling Future Service Success
Lionel Boubli shares ServiceMax Connect Lisbon insights and key takeaways, highlighting PTC’s Digital Thread integration and product roadmap developments.
Lionel Boubli shares ServiceMax Connect Lisbon insights and key takeaways, highlighting PTC’s Digital Thread integration and product roadmap developments.
The NPS Loop: How Your Feedback Shapes ServiceMax and PTC
PTC believes the key to our success is the partnership we share with our remarkable customers. NPS action plans help us add your voice to our plan for the future.
PTC believes the key to our success is the partnership we share with our remarkable customers. NPS action plans help us add your voice to our plan for the future.
How Customers Win With Field Service Asset Data From ServiceMax
Michael Spada from Everi and ServiceMax expert Sara Cerruti discuss data strategy and results when implementing ServiceMax for service success.
Michael Spada from Everi and ServiceMax expert Sara Cerruti discuss data strategy and results when implementing ServiceMax for service success.