Fresenius Medical Care improves patient care with Windchill Product Quality
Fresenius, one of the world’s largest providers of dialysis services and equipment, turned to PTC to fulfill its vision of providing a 360-degree view of product and quality information.
Fresenius is one of the world’s largest providers of dialysis services and equipment, delivering over 186,000 treatments per week in North America alone.
Quality is a core issue at Fresenius – something that can be touched and felt with every life-saving treatment. Yet while the company collected data, it lacked a way to transform that data into true quality intelligence.
Fresenius’ vision was to link product data with CAPAs, complaints and Nonconformances – providing a 360-degree view of networked product information. This vision was fulfilled by Windchill Product Quality.
The solution enables Fresenius to quickly relate quality issues to product and design decisions. Resolving CAPA issues is also faster and more efficient with expanded access to critical information.
"Quality is a core value at Fresenius. What we do impacts the patient directly -- we can hear it, feel it, and see it immediately. "