Article - CS120644
General troubleshooting process for server outages/performance issues in PTC RV&S (formerly Integrity Lifecycle Manager)
Modified: 08-Dec-2025
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 9.6 to 13.4
Description
- Preliminary troubleshooting processes for PTC RV&S (formerly Integrity Lifecycle Manager)
- What initial information would PTC RV&S (formerly Integrity Lifecycle Manager) Support request for troubleshooting performance issues or server outages?
- Is the PTC RV&S (formerly Integrity Lifecycle Manager) actually down?
- PTC RV&S (formerly Integrity Lifecycle Manager) server requires restart
- PTC RV&S (formerly Integrity Lifecycle Manager) server unresponsive
- How to enable DEBUG logging
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