Digital Mentor

Pair every worker with an expert in the form of an AR Digital Mentor to accelerate onboarding and improve productivity.

Challenges of the modern workforce

Retiring experts take their knowledge

Twenty-five percent of manufacturing workers are aged 55 or over, and these subject matter experts have spent their entire careers building their knowledge and guiding new workers. Much of their knowledge doesn’t exist in paper documents, but in their heads, making it impossible to share it across the organization. Their accumulated experience leaves the business with them if not captured effectively.

Fewer workers and higher attrition

The pool of skilled workers to choose from is becoming smaller. A poor perception of manufacturing and a push for non-trade skills combined with high attrition rates means companies barely get their new hires production-ready before they move on to another organization. This costs the business valuable time and money.

Increasing product and process complexity

As more companies embrace innovation in their machinery, products and processes are becoming increasingly complex, making it difficult for new hires. The current processes to create and document instructions and knowledge are cumbersome, slow, and often inaccurate. Seventy-seven percent of frontline workers say that they do not have the right tools to be more productive.

What is a Digital Mentor?

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A Digital Mentor can capture knowledge from your seasoned experts and share it across your organization, providing your workforce with clear, in-context digital instructions. For frontline workers, it’s like having an expert by their side all day—without impacting a real expert’s productivity.

Discover Vuforia Expert Capture

How Digital Mentors works

A Digital Mentor offers companies a way to effectively capture the knowledge of their experts and scale it out across their organization. It can be further enhanced with 3D models and live data, offering key insights into your workforce productivity.

Capture and distribute knowledge

When an expert employee retires, they take their knowledge with them. In many cases, this knowledge has never been formally documented. Using a Digital Mentor solution enables experts to capture step-by-step procedures and hands-free voice commands, while they are carrying out their work. It makes recording procedures much easier than traditional methods. These instructions can then be easily formatted and distributed across the organization.

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Standardize and improve

An intuitive interface simplifies the creation of AR work instructions with drag-and-drop templates. Authors can add and edit photos, videos, schematics, and even location awareness to further enhance the work instructions. These more accurate instructions can be scaled out and used as the standard across the entire organization. This way, new hires at different facilities are all getting the same experience and best industry practices regardless of location.

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Monitor and analyze

A Digital Mentor offers a secure, built-in reporting and analytics portal that can provide access to centralized execution data from tasks completed at the frontline. These analytics facilitate follow-up corrective action, improve traceability and compliance, and inform strategic business decisions.
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Easy content organization

Workers can onboard themselves or solve on-the-job problems by accessing Digital Mentor guidance from a central digital library that securely holds the company IP. New content and captures can be easily added or removed from the library as updates are made. And to further ensure security, enterprise-level version control ensures that the right people with the right permissions to be granted access.
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Connect to business systems

Leverage your existing product data from your CAD or PLM solutions to further enhance your work instructions with clear, 3D AR guidance. When used alongside smart connected products, a Digital Mentor can let workers visualize live IoT data overlaid on the physical machines—improving worker effectiveness.

Immediate value of Digital Mentor

Accelerate onboarding and training

Empower frontline workers with digital tools and libraries to get them production-ready faster. All on-the-job expert knowledge is stored in a digital library to protect your IP.

Increase expert productivity

Providing new hires with captured knowledge from experts lets them be more autonomous. In turn, seasoned employees have more time to be productive without extensive shadowing.

Improve employee engagement

New employees consume this guidance via Digital Mentors in a modern tool that shows and tells them exactly what they need to do. This is a more engaging way to learn and demonstrates the company’s investment in their employees.

Boost worker effectiveness

Improve the productivity and effectiveness of all your employees by providing them with all the information they need when they need it.

Enhance knowledge retention 

Interactive AR Digital Mentors offer workers a more hands-on experience for learning, improving their knowledge retention, and decreasing their time to productivity.

Promote sustainability

Not only does a Digital Mentor reduce the amount of paper and resources needed to train employees, but it also reduces scrap and rework by offering more effective training.

Steps for successful digital transformation

Digital transformation doesn’t need to happen all at once. Not every new and impactful technology has to be adopted at the same time—in fact, taking things slowly and strategically can be beneficial for long-term adoption. Start with digitizing your work instructions, scaling out new tools, then integrating new ones as you move toward a connected workforce.

How to Capture

Step 1 - Capture

Digital Mentor solutions capture expert knowledge without impacting your workers' productivity. These captured instructions, recorded from the POV of senior frontline workers, can train the next generation of employees in an easy and impactful first step.

How to Capture
Leverage Digital Mentor

Step 2 - Standardize

Once expert knowledge is collected, enhance and standardize it. Add PDFs, 3D models, and schematics, or even capture locations to guide employees through steps or areas on the factory floor. Ensure that new hires are getting the same level of training, no matter their location.

Leverage Digital Mentor
Utilize Existing Data

Step 3 - Expand

Leverage existing 3D data to enhance captured knowledge into step-by-step AR guidance to overlay digital instructions directly onto physical objects during assembly, operation, or maintenance procedures. Or utilize 3D data to enable AI-enhanced visual inspections for quality control.

Utilize Existing Data
Connected Worker

Step 4 – Connect

View live IoT data overlaid onto machines to get better insights. 3D AR instructions can also be connected to a company's PLM system to view part information and metadata, and connecting to your service system can enable your workers to order parts instantly—all in the same place.

Connected Worker

Case studies

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Enhance worker training

Magna leveraged augmented reality to create training experiences that could also be used as job aids.

Read Magna’s Story

Accelerate onboarding

Harpak-ULMA implemented AR training sequences on how to perform critical procedures to improve time to proficiency and build confidence.

Read Harpak-ULMA Story

Scale expertise

Schaeffler discusses how the deployment of Vuforia AR work instructions significantly improved operations, increased accuracy, and enhanced overall performance.

Watch Schaeffler Story

Vuforia Studio is a flexible, efficient AR authoring solution that can leverage existing product data to create immersive 3D AR experiences.

Vuforia Expert Capture is a SaaS AR solution to improve worker efficiency with domain expertise captured on the job and AI-enhanced visual inspection.

Vuforia Chalk brings technicians and experts together for real-time problem-solving with clear AR annotations that stick to the physical world.

Contact an AR expert

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