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Article - CS278700

Creo View: The Creo View Agent (pvagent.exe) Windows Security login window pops up beneath the active browser window

Created: 02-Feb-2018   |   Modified: 26-Jun-2018   

Applies To

  • Creo View 3.1 M010 to 4.2 F000
  • Windchill PDMLink 11.0 M010 to 11.1 F000
  • Windchill ProjectLink 11.0 M010 to 11.1 F000
  • Pro/INTRALINK 8.x + 11.0 M010 to 11.1 F000
  • Windchill PDM Essentials 11.0 M010 to 11.1 F000
  • PTC Arbortext Content Manager 11.0 M010 to 11.1 F000
  • Windchill Visualization Services (WVS)
  • Creo View Agent
    • Does not affect the Creo View Plug-in
  • Basic Authentication
    • Does not affect Form Based Authentication (FBA)
  • Microsoft Windows 10 1709 update, 1803 update
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox

Description

  • The Creo View Agent (pvagent.exe) Windows Security login window (see image) is not shown and is under the active browser window:
    Windows10SecurityAuthDlg
  • Creo View pop-up authentication dialogue is hidden behind the active browser window on Windows 10 1709 Update
  • Nothing appears to happen when I try to perform Open in Creo View, but a Windows Security dialog is displayed underneath the browser
  • When clicking on a Windchill representation thumbnail (Details tab), I am not asked to logon