Article - CS278700
Creo View: The Creo View Agent (pvagent.exe) Windows Security login window pops up beneath the active browser window
Modified: 26-Jul-2022
Applies To
- Creo View 3.1 M010 to 4.2 F000
- Windchill PDMLink 11.0 M010 to 11.1 F000
- Windchill Visualization Services (WVS)
- Creo View Agent
- Does not affect the Creo View Plug-in
- Basic Authentication
- Does not affect Form Based Authentication (FBA)
- Microsoft Windows 10 1709 update, 1803 update
- Microsoft Internet Explorer
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
Description
- The Creo View Agent (pvagent.exe) Windows Security login window (see image) is not shown and is under the active browser window:

- Creo View pop-up authentication dialogue is hidden behind the active browser window on Windows 10 1709 Update
- Nothing appears to happen when I try to perform Open in Creo View, but a Windows Security dialog is displayed underneath the browser, need to minimize the browser session to get the login dialog.
- When clicking on a Windchill representation thumbnail (Details tab), I am not asked to logon
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