Article - CS62972
Capturing PTC Product View and PTC Illustrate debug trace logs for troubleshooting
Modified: 28-Sep-2026
Applies To
- PTC Product View (Formerly Creo View) 1.0 to 2027.0
- PTC Product View Adapters (Formerly Creo View Adapters) 1.0 to 2027.0
- ProductView and Creo Elements/View 9.1 to 10.0
- ProductView Adapters and Creo Elements/View Adapters 12.1 to 13.0
- PTC Illustrate (Formerly Creo Illustrate) 1.0 to 2027.0
- Windchill Visualization Services (WVS)
- Microsoft Internet Explorer
- Mozilla Firefox
- Google Chrome
- Microsoft Windows - All releases
- Microsoft Edge
Description
- This Article documents the environment variables that can be used to capture the debug trace logs for the:
- PTC Product View Client
- PTC Product View Debug Symbol
- PTC Illustrate
- The alternative approaches to implementing these environment variables
- What PTC Product View client verbosity / debug logging techniques are available?
- How do I generate individual PTC Product View trace logs for the PTC Product View client?
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