Article - CS389384
Users are prompted for credentials twice on startup in Windchill PDMLink 12.1.0.0 and later
Modified: 08-Dec-2025
Applies To
- Windchill PDMLink 12.1.0.0 to 13.1
- Creo Parametric 10.0 to 11.0
- Windchill Workgroup Manager
Description
- Users are prompted for credentials twice on startup of the 12.1.0.0 or later when:
- Windchill Workgroup Manager (WWGM) using wgmclient.ini option home.page.url=https://<server_name>/Windchill
- Creo Parametric using config.pro web_browser_homepage=https://<server_name>/Windchill
- Username and password detail is needed multiple times when logging into Windchill on startup
- Even if setting default url to about:blank, an authentication dialog (Windows Security) appears automatically
- In Windchill 12.0.2 or 11.1 M020, such Windows Security dialog does not popup
- Dual login screen after launching Creo Parametric
- Getting a double sign in prompt for Windchill when starting Creo
This is a printer-friendly version of Article 389384 and may be out of date. For the latest version click CS389384