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Article - CS372309

Users are getting the error " [Unable to compile class for JSP] with root cause java.io.IOException: Unable to rename class " in Windchill

Modified: 28-Oct-2024   


Applies To

  • Windchill PDMLink 11.1 M020-CPS17 to 13.0
  • FlexPLM 11.1 to 12.0

Description

 
  • Error reported in MethodServer.log file
    • date/time ERROR [ajp-nio-127.0.0.1-8014-exec-5] org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill].[MVCDispatcher]  - Servlet.service() for servlet [MVCDispatcher] in context with path [/Windchill] threw exception [Unable to compile class for JSP] with root cause
      java.io.IOException: Unable to rename class file from [D:\ptc\Windchill_11.1\Windchill\tomcat\instances\instance-8014\work\Catalina\localhost\Windchill\org\apache\jsp\tag\web\renderBeforeHeader_tag.classtmp] to [D:\ptc\Windchill_11.1\Windchill\tomcat\instances\instance-8014\work\Catalina\localhost\Windchill\org\apache\jsp\tag\web\renderBeforeHeader_tag.class]
          at org.apache.jasper.compiler.SmapUtil$SDEInstaller.install(SmapUtil.java:205)
          at org.apache.jasper.compiler.SmapUtil.installSmap(SmapUtil.java:163)
          at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:564)
          at org.apache.jasper.compiler.Compiler.compile(Compiler.java:378)
          at org.apache.jasper.compiler.Compiler.compile(Compiler.java:350)
          at org.apache.jasper.compiler.Compiler.compile(Compiler.java:334)
          at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:595)
  • Users are getting Windchill error "Contact your administrator for assistance. Information for their reference follows."
  • After rehosting production to QA, MethodServer starts up fine but users are getting error after login
  • CBS.png
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