Article - CS347220
PTC Software Installer (PSI) fails to connect to the database by taking SQL Server as Oracle in Windchill
Modified: 21-Jun-2021
Applies To
- Windchill PDMLink 11.2 to 12.0
Description
- Installing additional module on existing Windchill fails at database connection
- PSI takes database type as Oracle even though existing Windchill uses SQL server
- See the following debug messages in PTCSOLNINSTALLER_PtcInstall.log :
DEBUG 2021-06-15 12:17:53 - Start: Getting connection using DB properties
DEBUG 2021-06-15 12:17:53 - OracleDatabaseSettingsAddProductUpdateCloseValidator: dbType=ORACLE
DEBUG 2021-06-15 12:17:53 - OracleDatabaseSettingsAddProductUpdateCloseValidator: dbType=ORACLE
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