Article - CS338934
Navigate IntegrationRuntime does not connect to the ThingWorx endpoint
Modified: 11-Feb-2021
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 1.8.0 F000 to 9.1 F000
Description
- Navigate IntegrationRuntime does not connect to the ThingWorx endpoint
- Changes such as replacing an expired certificate have been made to the keystores and truststores
- Keystores, truststores, web.xml and ca-bundle.crt have been copied from the servers to a workstation for editing
- Edits are made to the files on the workstation
- After editing the files are copied back to their respective folders on the servers
- ValidateConnection service fails with no HTTP code reported
- IntegrationRuntime does not complete a connection back to ThingWorx
- Error in IntegrationRuntime.log:
Endpoint not connected [name: IR-<ThingWorx FQDN>-72147841-3652-4a9a-a3e0-3d6d8d6a64c7, id: 0]
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