Article - CS338601
Upon launch a black and green rectangle appears, but the program window does not open for Mathcad Prime
Modified: 30-Apr-2025
Applies To
- Mathcad Prime 1.0 to 11.0
Description
- Upon launch, a black and green rectangle appears, but the program window does not open
- Click on the program to open: A green MathCAD Prime screen will come up, but once it goes away quickly, the program never fully opens, nor getting any error messages.
- Click on the program to open: No result
- Unable to launch application/ software
- Mathcad Prime does not start recently
- The Mathcad Prime process is running in the background and the loading window starts but closes down
- Unable to launch Mathcad Prime with a splash screen
- Mathcad Prime launches with a splash screen and the process is running in the background and the loading window starts but the Mathcad is minimized
- Upon Mathcad launch, a splash screen appears, but the program window does not open
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