Article - CS338601

Upon launch a black and green rectangle appears, but the program window does not open for Mathcad Prime

Modified: 30-Apr-2025   


Applies To

  • Mathcad Prime 1.0 to 11.0

Description

  • Upon launch, a black and green rectangle appears, but the program window does not open
  • Click on the program to open: A green MathCAD Prime screen will come up, but once it goes away quickly, the program never fully opens, nor getting any error messages.
  • Click on the program to open: No result
  • Unable to launch application/ software
  • Mathcad Prime does not start recently
  • The Mathcad Prime process is running in the background and the loading window starts but closes down
  • Unable to launch Mathcad Prime with a splash screen
  • Mathcad Prime launches with a splash screen and the process is running in the background and the loading window starts but the Mathcad is minimized
  • Upon Mathcad launch, a splash screen appears, but the program window does not open
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