Article - CS332601

Error "Import Failed: Unable to update project: [1,018] Data store unknown" while saving a project or importing an entity in ThingWorx Platform

Modified: 15-Feb-2023   


Applies To

  • ThingWorx Platform 9.1 F000 to SP6
  • ThingWorx Platform 9.0 F000 to SP11
  • ThingWorx Platform 8.5

Description

  • Getting error in Application Logs while saving/importing entities :
Unable to update project: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
  • Corresponding error in PosgreSQL logs :
duplicate key value violates unique constraint "model_index_entities_ukey"
  • Unable to save existing projects, with same error in ThingWorx Composer after the failed import
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