Article - CS332340

Mathcad Prime installer fails to install with status unsuccessful on specific machines immediately after start

Modified: 31-Jul-2025   


Applies To

  • Mathcad Prime 6.0.0.0 to 9.0
  • Mathcad Prime 10.0 to 11.0

Description

  • Installer fails to install with status unsuccessful on specific machines immediately after start
  • Error code 1622 in pim_install_mgr.log
  • Error "Could not find the required .Net Framework. Install .Net Framework 4.7.2 and then restart (un)installation" while installing using PrimeWixInstaller_64bit.msi 
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