Article - CS323462

[Knowledge Hub] Error "An unhandled exception occured in the dispatcher thread. See C:\ProgramData\PTC\Mathcad Prime\Logs\MathcadPrime_Exceptions_XXXXXXX_XXXXXX.log for more information." after launching Mathcad Prime

Modified: 27-Mar-2025   


Applies To

  • Mathcad Prime 1.0 to 10.0

Description

  • Error:
    • An Unhandled exception occurred on the dispatcher thread."
    • See
    • C:\ProgramData\PTC\Mathcad
    • Prime\Logs\MathcadPrime_Exception_...log
    • for more information. Prime will attempt to save any modified files and close.
    • Please restart the application.
    • image.png
  • Simple definition crashes in specific language environment:
    • image.png
 
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