Article - CS322165
How to enable and collect Installer debug logging for ThingWorx Platform, ThingWorx Flow and ThingWorx Navigate
Modified: 26-Sep-2025
Applies To
- ThingWorx Platform 8.5 to 10.0
- Windchill Navigate (formerly ThingWorx Navigate) 8.5.0 to 9.4
Description
- Installer is failing for ThingWorx Platform, ThingWorx Navigate or ThingWorx Flow
- Cannot use the 8.5 Installer for ThingWorx Platform, ThingWorx Navigate or ThingWorx Flow
- Windows installer provided for ThingWorx 8.5 is failing
- How to capture debug logging to diagnose installer issues for ThingWorx 8.5
- Failed to install Thingworx Flow without generating log file
- Failed to install Thingworx Flow, could not find the log files, how to check the log
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