Article - CS298729

Installer fails with error failed to validate sql server connection and administrator privileges in ThingWorx Navigate

Modified: 23-Mar-2020   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.8.0 F000 to 8.5.0

Description

  • Navigate Installer fails with error failed to validate sql server connection and administrator privileges.
  • Navigate installer fails with following UI error.
  • bitrock_installer.log (creates in temp folder) reports following error :
Validating SQL Server connection ... 
Setting variable validation_result from cmd
SQL Server connection validation [FAILED] 
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