Article - CS297720
Manual install of Windchill File System fails with error: "Error code 0x80096002: The certificate for the signer of the message is invalid or not found.".
Modified: 19-Nov-2019
Applies To
- Windchill PDMLink 11.0 to 11.1
- Windows 7
- Windows 10
Description
- Manual install of Windchill File System (WFS) fails with error:
Error code 0x80096002: The certificate for the signer of the message is invalid or not found.
- WFS is not installed although no error message appears when installing it manually.
- The following error occurs in the log file when installing WFS according to CS26051.
...
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: ptcvfsd.inf: checking signature with catalog 'C:\Program Files\PTC\WFS\Driver\ptcvfsd.cat'
DIFXAPP: ERROR: Signature verification failed while checking integrity of driver package 'ptcvfsd.inf' ('C:\Program Files\PTC\WFS\Driver\ptcvfsd.inf'). (Error code 0x80096002: The certificate for the signer of the message is invalid or not found.)
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: ptcvfsd.inf: checking signature with catalog 'C:\Program Files\PTC\WFS\Driver\ptcvfsd.cat'
DIFXAPP: ERROR: Signature verification failed while checking integrity of driver package 'ptcvfsd.inf' ('C:\Program Files\PTC\WFS\Driver\ptcvfsd.inf'). (Error code 0x80096002: The certificate for the signer of the message is invalid or not found.)
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