Article - CS296197

Executing ValidateConnection Service in ptc-windchill-integration-connector failed in Thingworx Navigate

Modified: 13-Nov-2018   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.5.0 to 1.8.0

Description

  • Executing ValidateConnection Service in ptc-windchill-integration-connector failed.
  • IntegrationRuntime.log reports following error:
Executing ValidateConnection Service in ptc-windchill-integration-connector failed.
IntegrationRuntime.log reports following error:
ERROR o.a.c.p.DefaultErrorHandler - Failed delivery for (MessageId: XXXXXX  Exhausted after delivery attempt: 1 caught: java.net.SocketException: Software caused connection abort: socket write error

Message History
---------------------------------------------------------------------------------------------------------------------------------------
RouteId              ProcessorId          Processor                                                                        Elapsed (ms)
[HttpConnectionVali] [HttpConnectionVali] [direct://validateConnection/http                                              ] [      1387]
[HttpConnectionVali] [setHeader10       ] [setHeader[CamelHttpMethod]                                                    ] [         4]
[HttpConnectionVali] [bean11            ] [bean[ref:HttpPrepare method:setupHeaders(${exchangeProperty.BaseURL},${exchang] [         3]
[HttpConnectionVali] [toD12             ] [                                                                              ] [      1375]

Stacktrace
---------------------------------------------------------------------------------------------------------------------------------------
java.net.SocketException: Software caused connection abort: socket write error
at java.net.SocketOutputStream.socketWrite0(Native Method) ~[na:1.8.0_162]
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:111) ~[na:1.8.0_162]
at java.net.SocketOutputStream.write(SocketOutputStream.java:155) ~[na:1.8.0_162]
at sun.security.ssl.OutputRecord.writeBuffer(OutputRecord.java:431) ~[na:1.8.0_162]
Message exchange has failed: so breaking out of pipeline for exchange: Exchange[XXXXXX] Exception: java.net.SocketException: Software caused connection abort: socket write error
ERROR c.t.i.r.IntegrationEngine - Exchange process failed with exception thrown : Software caused connection abort: socket write error
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