Article - CS273568

Creo Parametric fails to launch with error "-96 failed to connect license server" if client and server are connected through gateway.

Modified: 09-Aug-2023   


Applies To

  • Creo Parametric 2.0 to 9.0

Description

  • Application failed to connect license server with -96 error if client and server are connected through gateway
  • Application failed to connect license server with -96 error when the IP address of license server and client machine are in different subnet or domain
  • This issue cannot be reproduced in Creo Parametric 4.0 M020
  • Failed to start Creo Parametric with error -5, no  such feature exists and  -15, Cannot connect to license server
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