Article - CS26654
Heap memory size for Server Manager, Method Server and Background Method Server in Windchill PDMLink and FlexPLM
Modified: 14-Dec-2025
Applies To
- Windchill PDMLink 9.0 to 13.0
- FlexPLM 9.0 to 12.1
Description
- How to change heap memory size for Server Manager, Method Server and Background Method Server
- Administrator receives Java Management Extensions(JMX) Notification mails with message like:
Heap percentage usage threshold exceededHeap percentage usage threshold no longer exceededHeap percentage usage threshold still exceededGarbage collection time threshold exceeded; percentage time in garbage collectionGarbage collection time threshold still exceeded; percentage time in garbage collectionGarbage collection time threshold no longer exceeded; percentage time in garbage collectionLow Memory Detector wt.jmx.notif.memory java.management.memory.collection.threshold.exceeded poolName=PS Old Genjava.lang.OutOfMemoryError heap spacewt.method.MemoryUsageRedirectStrategy - Usage threshold exceededwt.jmx.notif.memory message=Memory usage exceeds collection usage threshold
- MethodServer shuts down with error
java.lang.OutOfMemoryError: Java heap space - MethodServer stopped with error:
java.lang.OutOfMemoryError: GC overhead limit exceeded MethodServer crushed due toOut Of Memory- Windchill getting Shutdown automatically and will be up after some time
- If PTC System Monitor was configured, may receive notifications below
Application Process Unhealthy GC health of process is not ok. The process constantly spent more than 15% of it's execution time for Garbage Collection in the last 5 minutes
- What is the unit of wt.manager.maxHeap
- Java Virtual Machine(JVM) fails to start with error: There is insufficient memory for the Java Runtime Environment to continue
- Windchill services taking more than expected time to start
- After rehosting, the Method Server (MS) fails to start and gets stuck at the following line:
INFO [main] wt.util.WTPropertiesWatcher - wt.properties being watched at: /apps/ptc/Windchill/codebase/wt.properties
INFO [main] wt.method.server.startup - Starting services - class = wt.services.StandardServicesHandler
INFO [main] wt.pom.properties - wt.pom.delete.triggerClassNames=
INFO [main] wt.pom.properties - wt.pom.delete.bypassReferentialIntegrityClassNames=wt.iba.value.ReferenceValue,wt.iba.value.AbstractContextualValue,wt.epm.EPMCADNamespace
INFO [main] wt.system.out - IEProperties IEConf: /apps/ptc/Windchill
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