Article - CS227081
FLEXnet License server fails to startup only when boot/reboot of server machine
Modified: 31-May-2023
Applies To
- Windchill Quality Solutions Enterprise Edition 10.0 to 11.0
- Creo Parametric 1.0 to 10.0
- Mathcad 14.0 to 15.0
- Mathcad Prime 1.0 to 7.0
Description
- FLEXnet License server fails to startup only at the time to boot (or reboot) the PC
- After boot/reboot the PC, ptclmgrd.log has the following log:
hh:mm:ss (ptc_d) Wrong hostid on SERVER line for license file:
hh:mm:ss (ptc_d) C:\Program Files (x86)\flexnet\licensing\license.dat
hh:mm:ss (ptc_d) SERVER line says PTC_HOSTID=XX-XX-XX-XX-XX-XX, hostid is PTC_HOSTID=YY-YY-YY-YY-YY-YY
------snip------
hh:mm:ss (ptc_d) EXITING DUE TO SIGNAL 25 Exit reason 2
hh:mm:ss (lmgrd) ptc_d exited with status 25 (Invalid host)
hh:mm:ss (lmgrd) Please correct problem and restart daemons - Error No valid hostIds, exiting reported in vendor daemon log file (ptc_d.log) of Flexnet Admin License Server
- It looks like wrong HOST ID was specified in license file, but FLEXnet License Server will startup successfully by manual startup without any changes for HOST ID.
- Error (-61) Cannot read license file data from license server system occurs while launching application only after rebooting server machine
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