Article - CS200625

The RevisionLabelCleanserDT Windchill Diagnostic Utility task fails when run on a server that uses Oracle 12c

Modified: 14-Sep-2015   


Applies To

  • Windchill PDMLink 9.1 to 10.2

Description

  • Running the RevisionLabelCleanserDT Windchill Diagnostic Utility (WinDU) task fails when run on a server that uses Oracle 12c with an exception similar to the following:
    • Thu 1/8/15 15:09:05: com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Revision Label Corruption Report (#RevisionLabelCleanserDT)
      Thu 1/8/15 15:09:05: Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code wt.vc.RevisionLabelCleanserDT.runDiagnostics failed. See nested exception for details
      Thu 1/8/15 15:09:05: Nested exception is: (wt.pom.pomResource/11) wt.pom.PersistenceException: The commit is mismatched. It corresponds to level "1". Current level is "0"
      Thu 1/8/15 15:09:05: at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:795)
      Thu 1/8/15 15:09:05: at wt.services.LightweightServiceHelper.invoke(LightweightServiceHelper.java:165)
      Thu 1/8/15 15:09:05: at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$2.run(LightWeightServiceDirective.java:395)
    • MethodServer reports
ORA-04036: PGA memory used by the instance exceeds PGA_AGGREGATE_LIMIT
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