Article - CS145642
How to run the Windchill Diagnostic Utility (WinDU) Family Table Validator task for Windchill PDMLink
Modified: 30-Jul-2025
Applies To
- Windchill PDMLink 10.0 to 13.1
- Windchill Diagnostic Utility (WinDU)
Description
- How to run the Windchill Diagnostic WinDU > EPM Validators > Validate EPM Family Tables task
- The Validate EPM Family Tables task and WcTK FTHealer utility can be used to identify and correct potential issues with family table data in the Windchill database that typically exhibit themselves with errors or issues like the following:
Add to Workspace fails with: Server error: Cannot retrieve family table neutral data
Nested exception is: wt.util.WTException: Family Table Validations failed. Please contact PTC.
Family table columns are missing after migrating from Pro/INTRALINK to PDMLink
CellDep does not have associated MemberLink for the EPMFamilyTableMember column after Pro/INTRALINK Data Migration
ERROR|EPMFamilyTableCellDep|xxxxxx|20470
COMMENT|wt.epm.familytable.EPMFamilyTableCellDependency [EPMFamilyTableCellDep] has 1773 errors 20470
Master exists more than once
Retrieval, check in, check out fail
Nested exception is: wt.util.WTException: Family Table Validations failed. Please contact PTC.
Family table columns are missing after migrating from Pro/INTRALINK to PDMLink
CellDep does not have associated MemberLink for the EPMFamilyTableMember column after Pro/INTRALINK Data Migration
ERROR|EPMFamilyTableCellDep|xxxxxx|20470
COMMENT|wt.epm.familytable.EPMFamilyTableCellDependency [EPMFamilyTableCellDep] has 1773 errors 20470
Master exists more than once
Retrieval, check in, check out fail
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