Article - CS96032

Family table cannot be checked out with "Cannot retrieve family table neutral data" in Windchill PDMLink 9.1

Modified: 19-Dec-2013   


Applies To

  • Windchill PDMLink 9.1 M060
  • Creo Elements/Pro WF5 M100, M120

Description

  • Family table cannot be checked out  with error: Cannot retrieve family table neutral data
  • Generic part  and instances cannot be added to any client side workspace
  • It can be added  to the server side workspace without problems
  • On client side workspace synchronize fails with the above error and no errors in the Method server log
  • Clearing client cache does not help
  • A previous iteration of the generic can be added  to the client WS without problem
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