Article - CS96032
Family table cannot be checked out with "Cannot retrieve family table neutral data" in Windchill PDMLink 9.1
Modified: 19-Dec-2013
Applies To
- Windchill PDMLink 9.1 M060
- Creo Elements/Pro WF5 M100, M120
Description
- Family table cannot be checked out with error: Cannot retrieve family table neutral data
- Generic part and instances cannot be added to any client side workspace
- It can be added to the server side workspace without problems
- On client side workspace synchronize fails with the above error and no errors in the Method server log
- Clearing client cache does not help
- A previous iteration of the generic can be added to the client WS without problem
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