Article - CS94551

How to fix initilization error for servlet after update for Windchill PDMLink

Modified: 29-Jun-2023   


Applies To

  • Windchill PDMLink 10.1 to 12.1

Description

  • Updated from 10.0 M020 to 10.1 M010; Replica Server has errors in Method Log; Uninstalled 10.0 M20 and install 10.1 Replica; CCSDSU ran
  • Replica Method Server
    ERROR : com.infoengine.IeServlet - Info*Engine servlet "com.XXXX.YYYY.servlet" initialization failed
    java.io.FileNotFoundException: D:\ptc\Windchill\codebase\WEB-INF\ie.properties (The device is not ready)
  • After moving server from C: to D: following exception is received
    java.io.FileNotFoundException: C:\ptc\Windchill_10.0\Windchill\codebase\WEB-INF\ie.properties (The system cannot find the path specified)
  • Error in MS logs:
    ERROR [localhost-startStop-1] com.infoengine.IeServlet  - Info*Engine servlet "####" initialization failed (com.infoengine.util.IEResource/166) com.infoengine.au.NamingServiceException: No such service:  "####" 
    at "<Windchill_Home>/Windchill/codebase/WEB-INF/ie.properties"<br />	
    at com.infoengine.au.NamingService.initialize(NamingService.java:1127)<br />	
    at com.infoengine.au.NamingService.newInstance(NamingService.java:268)<br />	
    at com.infoengine.au.NamingService.newInstance(NamingService.java:199)<br />	
    at com.infoengine.IeServlet.init(IeServlet.java:175)<br />	
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1173)<br />	
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1118)<br />	
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1011)<br />	
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4952)<br />	
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5266)<br />	
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)<br />	
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:753)<br />	
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:727)<br />	
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:695)<br />	
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:673)<br />	
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1881)<br />	
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)<br />	
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)<br />	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)<br />	
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)<br />	
    at java.base/java.lang.Thread.run(Thread.java:834)<br /><br />
  • Not able to search Users from Participent Administration, Method Server has error as above
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